Trending Articles

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Collaboration makes it happen at FSD’s Chefs Immersion at University of Michigan

Food Management

FSD’s Chefs Immersion tour earlier this fall brought together a small group of college and university chefs, healthcare chefs and foodservice sponsors from across the country for an intense few days of collaboration, not competition.

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How to Calculate Restaurant Labour Cost, and Efficiently Manage It

Sculpture Hospitality

Running a restaurant is like conducting an orchestra. Every single piece of your business needs to be perfectly in tune to ensure your venture has long-term profitability.

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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Seamless restaurant operations, where the crew anticipates customers’ and coworkers’ needs and easily course-corrects, require more than technical know-how and vetted organizational systems. Instead, these smooth interactions are more likely attributable to soft skills like problem-solving and empathy that allow teams to work together and deliver exceptional service, turning one-time customers into lifelong fans.

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Up, Up & Away: Step Into Delta’s New JFK Lounge

Foodservice Equipment Reports

Next Step Design’s marching orders for Delta Air Lines’ new lounge at John F. Kennedy International Airport in New York were simple: create a dining experience for Delta’s first- and business-class passengers that would allow them to curate their own experience. The resulting Delta One Lounge at JFK, located between Concourses A and B in Terminal 4, delivers both premium style and substance.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Davidson Hospitality Group Tapped by Lennox Capital Partners to Manage Two Distinctive Hotels

Hospitality Net

Davidson Hospitality Group, recently ranked #1 in Guest Satisfaction among Third-Party Hotel Management Companies by J.D. Power for the third consecutive year, has been selected by Lennox Capital Partners to manage two distinctive properties: The Highland Dallas, Curio Collection by Hilton in Dallas, Texas, and The Westin St. Louis in St. Louis, Missouri.

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LTO Development: Three Expert Approaches for Restaurants

Wasserstrom

Limited-time offers (LTOs) generate buzz and drive significant traffic to restaurants. Occasionally, they’ll even succeed in creating an entirely new product category. But designing a successful LTO requires a strategic approach. Here, we cover three tactics for crafting LTOs that ignite customer engagement. 1. Sensory Overload Humans are complex experience machines, and successful LTOs go […] The post LTO Development: Three Expert Approaches for Restaurants appeared first on The Official

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TGI Fridays Files Voluntary Chapter 11

Modern Restaurant Management

TGI Fridays Inc. filed voluntary petitions under Chapter 11 of the U.S. Bankruptcy Code in the Northern District of Texas on November 2. In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The next steps announced today are di

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CDC Names Taylor Farms Onions as Cause of McDonald’s E. Coli Outbreak; Patient Count Rises to 90

Food Safety Magazine

The U.S. Centers for Disease Control and Prevention (CDC) has officially named Taylor Farms onions served at McDonald’s as the source of the recent Escherichia coli outbreak, and has reported 90 illnesses, 27 hospitalizations, two cases of Hemolytic Uremic Syndrome, and one fatality.

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How Mews Payments Can Transform Your Hotel

Hospitality Net

An efficient hotel payment solution is the cornerstone of any successful hotel business. It’s critical to a property’s cash flow, operations and guest satisfaction. So, why are so many hoteliers reluctant to embrace modern payment solutions and their many benefits?

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U.S. Department of Agriculture gets rid of school meal processing fees for low-income families

Food Management

Starting in the 2027-28 school year, families who qualify for free or reduced meals will no longer have to pay junk fees when adding money to their child’s meal account.

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5 secrets to unlocking a cult-like following

Fast Casual

Scott Snyder, CEO of Bad Ass Coffee of Hawaii, shares his insight on how brands can tap into the average consumer’s need for belonging; ultimately leading to customer loyalty for the long haul.

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What Can Growing Businesses Learn from Enterprise Restaurant Loyalty Programs?

Modern Restaurant Management

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. It's not just about making customers come back — loyalty programs boost revenue, offer valuable insights about your diners, and give you that extra edge in today’s super-competitive market. In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent o

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EPA Approves First Antimicrobial Treatment of Foodborne Pathogens in Preharvest Agricultural Water

Food Safety Magazine

Setting a new a new precedent for preharvest food safety interventions, the first-ever registration of an antimicrobial treatment for foodborne pathogens in preharvest agricultural water has been approved by the U.S. Environmental Protection Agency (EPA).

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Waterfront Luxury Reimagined: Introducing The Residences at The St. Regis Bahia Mar Resort, Fort Lauderdale

Hospitality Net

Related Group, Tate Capital and Rok Acquisitions unveil vision for a Monaco-inspired yachter’s paradise, set to transform the iconic marina and deliver a luxury lifestyle under the esteemed St. Regis brand.

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How two senior living operators are using tech to improve residents’ dining experience

Food Management

On the latest episode of Onsite with FSD, Dr. Milton McGowian and Rosemary Aho share the latest tech trends happening in senior living dining and their tips for successfully implementing technology at senior living operations.

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Publisher’s Note: Meeting of Minds

Foodservice Equipment Reports

The importance of education in our industry cannot be overstated. Shows like the National Restaurant Association Show and The NAFEM Show are a great way to keep up on new products (as is reading each issue of FER!). But what about everything else?

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Moving Beyond Hourly Wages Toward Supporting Employees as Whole Individuals

Modern Restaurant Management

Staffing and retention is often cited as a main pain point by restaurant operators. So what can they do to compete for talent, hire effectively and retain staff in the long-term? One industry insiders says pay increases are just part of the package as operators are increasingly leveraging benefits to differentiate themselves. "Our compensation data indicates a shift towards more comprehensive benefits and total compensation packages, moving beyond traditional hourly wages and annual salaries

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USDA to Test Bulk Milk Samples for HPAI H5N1

Food Safety Magazine

To inform biosecurity and containment measures, the U.S. Department of Agriculture (USDA) is expanding its testing and monitoring efforts for Highly Pathogenic Avian Influenza (HPAI) H5N1 in milk.

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Stayntouch Unveils Academy 2.0: Streamlining Hotel PMS Training with AI-Powered eLearning

Hospitality Net

Bethesda, Md. | Nov. 5, 2024 – Stayntouch, a global leader in cloud hotel property management systems (PMS), has just unveiled Stayntouch Academy 2.0, an enhanced online product training course with new content, streamlined role-based lesson plans and more efficient content production times.

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Sodexo brings local chefs to college campuses through new partnership with the James Beard Foundation

Food Management

Each participating James Beard Foundation associated chef has worked with Sodexo to create three special dishes that they will share with the campus community.

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5 Questions with Nick Cribb

Foodservice Equipment Reports

Who has influenced you most in your career? I really owe everything to Curt Scott, our CEO. In 2013, I was at a pretty low point in my life, and looking for a fresh start, when he and I worked together on a renovation project at my church. After seeing my leadership skills and enthusiasm, he offered me a job as a dispatcher at SAM Service.

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The Value Shift Across the Globe

Modern Restaurant Management

The entire foodservice industry is being reshaped due to a global shift in consumer behavior prioritizing value, quality, and flexibility, according to the latest Circana™ research that found value-based deals are driving 54 billion global foodservice visits annually. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservi

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FDA Budget Constraints Lead to International Information-Sharing for Chemical Safety Reviews

Food Safety Magazine

In an October 31 webinar, Jim Jones, U.S. Food and Drug Administration (FDA) Deputy Commissioner for Human Foods, provided insight into the work of the Human Foods Program and how budgetary constraints are affecting its work.

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Is NIMBY Hurting Your RevPAR?

Hospitality Net

We have all been there. Call it the rise of populism, the growth of grass roots movements, or the increasing recognition of environmental change, NIMBY –is impacting us in both our personal and “hotel” lives.

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School nutrition operators celebrate, make connections and find new ideas at the Fall Healthy Meals Summit

Food Management

The summit was put on by the USDA and Action for Healthy Kids as part of its Healthy Meals Incentives initiative.

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From the Editor: Glad You’re Here

Foodservice Equipment Reports

In this industry, we’re all about hospitality. Let me be the first to welcome you to our annual How To Spec Roundup. Here at FER, one of our signature offerings is equipment comparisons, where, in every issue, we do a deep dive into several equipment categories. We share what’s new—application or design-wise—and how to specify the product.

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The Onion Recall that Impacted McDonald’s Illustrates the Importance of Working as a Supply Chain

Modern Restaurant Management

McDonald’s Quarter Pounders were temporarily removed from the menu across 13 states due to E. coli contamination , likely from onions used on the burgers. This widespread foodborne illness outbreak has killed at least one person and sickened 75 others , with cases expected to rise. Investigators suspect that the contaminated onions came from Taylor Farms, a supplier for McDonald’s and other restaurants.

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FDA Publishes Supplement to 2022 Food Code

Food Safety Magazine

In a new supplement, the U.S. Food and Drug Administration (FDA) has updated the 2022 Food Code based on expert recommendations.

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Loyalty Program Membership, Contribution, Liability, and Costs Continue to Grow

Hospitality Net

Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from five large hotel companies, we found that while growth in several key metrics slowed in 2023, loyalty members’ overall contribution to occupancy increased, though marginal contribution per member contracted.

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University of Vermont chef brings vegan kale gnocchi to Sodexo’s 2024 Cook for Change competition

Food Management

Ryan Hickey, a Sodexo executive chef at the University of Vermont, is the U.S. finalist for Sodexo’s Cook for Change competition. Here’s a look at what inspired his winning dish and how he considers sustainability in the kitchen.

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