Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 568

Food and Beverage Food and Beverage Customer Experience Catering 568

Modern Restaurant Management

NOVEMBER 30, 2022

mainstream public in 2010 when smartphones solidified their fame and were beginning to launch QR code readers on their platforms. With that, the hospitality industry may use QR codes to collect first-party data to improve customer experience. The quick response code, or QR code, hit the U.S.

Hospitality 450

Hospitality Hospitality Customer Experience 450

Hospitality Net

JUNE 5, 2024

You have to be careful when making assumptions about customers based on generation-specific stereotypes, as there are exceptions to every rule. However, it’s fair to say that Generation Z consumers - born between the mid-1990s and 2010 - have different customer experience expectations, including customer service strategy.

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Customer Experience Customer Service Customer Service 73

Modern Restaurant Management

JUNE 29, 2023

The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels.

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Hospitality Hospitality Restaurant Management Restaurant Manager 221

Modern Restaurant Management

JULY 30, 2021

Through it all, Tim's true passion remains the work of the Tim TebowFoundation, which he began in 2010. The healthy fast casual restaurant is actively seeking Franchisees for nationwide expansion after elevating its design and enhancing the customer experience. SMG Teams with Taco John's.

Food and Beverage 508

Food and Beverage Food and Beverage Customer Experience Nutrition 508

Modern Restaurant Management

JULY 7, 2020

Dinova’s business dining solution has delivered spend visibility, savings and employee benefits for companies since 2010. Customer satisfaction increases as wait times decrease — the net result is a better customer experience with fresher food. Dinova Inc. Its new Business Dining 2.0

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Hospitality Hospitality Point of Sale Customer Experience 481

Modern Restaurant Management

AUGUST 28, 2020

The result is an enhanced customer experience and improved service times, all with world-class payment security. “And in the long term, our partnership will provide merchants and consumers with an unrivalled, intuitive experience that will improve service times dramatically and streamline ordering and payment.”

Chef 364

Chef Food and Beverage Food and Beverage Nutrition 364