Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. I’m honored to grow with a brand that promotes impeccable customer service and systemwide success.

Food and Beverage 364

Food and Beverage Food and Beverage Customer Experience Military Base 364

Modern Restaurant Management

JANUARY 17, 2020

From 2011 to 2019, Karel served as senior vice president for ARCOP, Inc., With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service. Boston Market, Darden Restaurants, Inc. Black Bear Diner Ads Execs.

Food and Beverage 340

Food and Beverage Food and Beverage Customer Service Customer Service 340

Lavu

NOVEMBER 11, 2019

Over the next 11 years (1990-2011), the University of Missouri monitored crime rates in Missouri. Getting rid of cash makes the customer experience as frictionless and streamlined as possible,” says David Silverglide of Split Bread. The research team’s conclusion was that going cashless reduced crime statewide by 9.2%.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

NOVEMBER 20, 2019

In addition to working on the customer experience and overall look of Potbelly stores, the brand has also been focused offering nationwide delivery through several partners, including Grubhub and DoorDash, in addition to Potbelly.com, and introducing a Pick-your-Pair menu. We look forward to growing quickly in this market."

Food and Beverage 261

Food and Beverage Food and Beverage Purchasing Customer Experience 261