Modern Restaurant Management

JUNE 17, 2021

Since 2013, GPS Hospitality has supported 1,388 scholars in totaling nearly 1.4 Scholarships are awarded to graduating high school seniors based on their grade point average and the impact the applicants have on their schools and communities through volunteerism and work experience. ." PS Hospitality Will Award Scholarships.

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Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

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Modern Restaurant Management

SEPTEMBER 24, 2021

Sales momentum has steadily been building since the beginning of 2021, including positive same store sales in Q2 of 2021, versus Q2 of 2019, and the Eat Fresh Refresh launch accelerated this momentum, with August sales the strongest Subway has experienced since 2013. Our growth and success are based on product quality and customer service.

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Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

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