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Pandemic Effects on Funding, Growth and People – Plus Predictions for 2024

Modern Restaurant Management

However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customer service. In 2013, the average turnover rate was 62.4%. In 2022, the average tenure for an employee in food service was about 1.9

Staffing 309
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MRM Research Roundup: End-of-January 2021 Edition

Modern Restaurant Management

The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. Pandemic Shaping Customer Service. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

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MRM Franchise Feed: Non-Traditional Dunkin’ and Boxing-Themed Concept

Modern Restaurant Management

has expanded its partnership with its largest franchisee Drake Food Service International (DFSI), to open more than 220 Papa John’s restaurants by 2025. Gelato-go opened its first location in Miami in 2013 and has since expanded throughout Florida. .” Founded in 2011, there are now 130-franchise locations.

Recipes 450
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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.”

Chef 359