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However, our industry still is an attractive space for well-suited technologies, improving efficiencies at every level of the restaurant from inventory to customerservice. In 2013, the average turnover rate was 62.4%. In 2022, the average tenure for an employee in foodservice was about 1.9
The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. Pandemic Shaping CustomerService. Yet, 67 percent report having the same or less patience for a bad customerservice experience since Covid-19 began.
has expanded its partnership with its largest franchisee Drake FoodService International (DFSI), to open more than 220 Papa John’s restaurants by 2025. Gelato-go opened its first location in Miami in 2013 and has since expanded throughout Florida. .” Founded in 2011, there are now 130-franchise locations.
“We believe technology like Flippy ROAR can improve customerservice and kitchen operation. This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.”
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