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Driving Results: How Reputation Management Transformed Customer Experience and Revenue

Hospitality Net

In 2014, Hotelatelier created a Customer Centricity department to place the guest at the center of strategic actions and decisions.

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Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality

Modern Restaurant Management

One of those lessons I think most people learned was that technology is going to be part of our solutions, whether that's part of our customer experience, customer online ordering, delivery or really great analytics." Meeting Growing Customer Expectations Omnichannel is something customers have now come to expect.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

location debuted in Midtown Atlanta in 2014 and the brand has since opened 11 other locations around metro Atlanta. As a result, 2024 will be the year we’ll see restaurants begin to further explore and adopt an Amazon experience model: you buy an item, and it suggests other items you might want based on your habits and preferences.

Catering 539
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MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

” “It has been rewarding to be part of Just Salad’s journey since the start of our partnership in 2014. The healthy fast casual restaurant is actively seeking Franchisees for nationwide expansion after elevating its design and enhancing the customer experience. SMG Teams with Taco John's.

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Transform Your Eatery with the Best Website Builder for Restaurants: Incorporating Online Ordering Capabilities

The Foody Gram

Since 2014, online food ordering has outpaced dine-in services by 300%, constituting approximately 40% of all restaurant sales. The growth rate of online food ordering systems has outpaced dine-in services by 300% since 2014, now constituting about 40% of all restaurant sales. What's more, with pricing starting at just $24.95

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MRM Franchise Feed: Kitchen of the Future, Restaurant Sherpas and Dunkin’ Hirin’

Modern Restaurant Management

This growth prompted the group to seek out a fast and reliable POS that could be deployed across its growing franchise, help streamline operations and reporting, and enhance the overall customer experience. ” Eadon joined Farmer Boys in 2014 as chief marketing officer and was promoted to president and COO in 2015.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

Sandy was promoted to Director of Information Technology in 2009, and in 2014 she was promoted to Vice President of Information Technology. She is now responsible for all aspects of technology across the Schostak family of companies and office. ” 7shifts Launches Tip Pooling.