Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. I’m honored to grow with a brand that promotes impeccable customer service and systemwide success.

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Modern Restaurant Management

DECEMBER 31, 2019

In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. Robotics and automation might bring new promise for restaurant jobs with a technology development appeal, allowing for a shift in focus to customer experience and greater work fulfillment. Recruiting Platforms.

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Modern Restaurant Management

JANUARY 17, 2020

With over 40 years leading major restaurant brands, Guido has consistently built value for stakeholders by identifying strategic opportunities to provide exceptional customer service. “Offering a consistently great experience as we continue to expand is critical. He will remain with the company as executive chairman.

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Modern Restaurant Management

OCTOBER 16, 2019

In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions. This performance has been driven by focusing on industry-leading customer service, manufacturer relationships, company talent and culture, and digital transformation.

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Modern Restaurant Management

MAY 7, 2021

“Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests. Twin Peaks is experiencing impressive growth right now, so there’s no better time for Moussa to join our brand.”

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Lavu

NOVEMBER 11, 2019

Getting rid of cash makes the customer experience as frictionless and streamlined as possible,” says David Silverglide of Split Bread. Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service.

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Modern Restaurant Management

NOVEMBER 20, 2019

In addition to working on the customer experience and overall look of Potbelly stores, the brand has also been focused offering nationwide delivery through several partners, including Grubhub and DoorDash, in addition to Potbelly.com, and introducing a Pick-your-Pair menu. .” We look forward to growing quickly in this market."

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