Remove 2016 Remove Customer Experience Remove Purchasing
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MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends. “As restaurants create a cohesive physical and digital experience, it will be important to understand what levers truly drive purchasing behavior.”

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Top 3 Essential KPIs for Ice Cream Shops

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Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Removing it from the menu removes a set-back from your business.

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5 Reasons Why Restaurants Are Going Cashless

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Getting rid of cash makes the customer experience as frictionless and streamlined as possible,” says David Silverglide of Split Bread. Between 2011 and mid-2016 alone, a Gallup survey found that the number of Americans using cash for nearly all purchases dropped from 36 to 24 percent.

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MRM Franchise Feed: Greek from Greece Grows and Hearts Afire for Mac & Cheese

Modern Restaurant Management

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. I’m honored to grow with a brand that promotes impeccable customer service and systemwide success.

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MRM Franchise Feed: CPK’s Franchise Momentum and Rex’s Rebuilds

Modern Restaurant Management

In 2007, it was purchased by David and Camille Rutkauskas. So, when we had the chance to purchase it in 2007, we jumped on the opportunity.” military personnel to a free American Roadhouse Meal with the purchase of an entrée of $8.99 Rex’s Chicken, the Tulsa.-based Every Wednesday, between 3-6 p.m.,

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

Greg joined the Restaurant Facility Management Association (RFMA) in 2016, earned his Certified Restaurant Facility Professional designation in 2017, was chosen Restaurateur of the Year in 2019, and currently serves on the RFMA Board of Directors. Upping the Umbrella Experience. ” 7shifts Launches Tip Pooling.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” o help restaurants move toward a contactless, mobile-driven customer experience, CardFree ––the S.F.-based

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