Remove 2018 Remove Customer Experience Remove Hospitality
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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Recipes 527
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Driving Results: How Reputation Management Transformed Customer Experience and Revenue

Hospitality Net

They cultivated a reputation-focused culture, setting service standards and KPIs that delivered impressive results: a 95% response rate and an increase in overall ratings from 84% to 88% between 2014 and 2018, driving significant revenue growth.

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Changes at McDonald’s and Reducing Food Waste

Modern Restaurant Management

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

.” The merger is supported by an investment from Vista’s Endeavor Fund, which focuses on accelerating the success of high-growth enterprise software, data and technology-enabled businesses, and Enlightened Hospitality Investments, the growth equity fund affiliated with Danny Meyer's Union Square Hospitality Group.

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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

In 2018, 51% of chefs in the United States added vegan items to their menus. “Deeper guest interactions and superior hospitality are top priorities for us,” said Jeff Jones, President and CEO of Evergreen Restaurant Group, a leading Outback Steakhouse franchisee. GlobalData). 31 percent of Americans practice meat-free days.

Staffing 317
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. percent sales growth, December of 2018 was tied for the strongest month last year, which means a tough comparison as we wrap up the year. Thanksgiving typically represents lower sales volumes for most industry segments.