Remove 2018 Remove Customer Experience Remove Purchasing
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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

While restaurants looked after frontline workers, diners lended their own efforts to support restaurants and their staff in 2020, offering donations, gift cards, tickets towards online classes and merchandise purchases. That’s not in isolation — from December 2018 to January 2019, dollar sales fell by $64 million.

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Return to Revenue: Manifesto Market Realizes Record Income After Reopening

Modern Restaurant Management

Manifesto Market, created in 2018 as a vibrant and stylish place designed to bring people together around high-quality gastronomy. We built a strong, emotionally resonant brand for it which attracted a dedicated customer base. Manifesto decided to fast-track a project already in the works – bundled delivery.

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How to Assess Your Kitchen’s Existing E&S

The NAFEM Show

Make a plan for purchasing, installation, repairs, training and maintenance. Both can impact the taste of your food and the customer experience overall. If you’re purchasing new equipment, budget strategically. Think about a phased approach or rollout if purchasing everything at once isn’t feasible. Take action!

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MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends. “As restaurants create a cohesive physical and digital experience, it will be important to understand what levers truly drive purchasing behavior.”

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Top 3 Essential KPIs for Ice Cream Shops

Lavu

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Removing it from the menu removes a set-back from your business.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

. “As we continue to expand our multi-channel strategy, we know customers, particularly independent restaurants, increasingly use cash and carry as a convenient, cost-effective purchasing option,” said US Foods chairman and CEO Pietro Satriano. reducing to approximately 3.0x by the end of fiscal 2021.