Remove 2018 Remove Customer Experience Remove Purchasing
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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

While restaurants looked after frontline workers, diners lended their own efforts to support restaurants and their staff in 2020, offering donations, gift cards, tickets towards online classes and merchandise purchases. That’s not in isolation — from December 2018 to January 2019, dollar sales fell by $64 million.

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Return to Revenue: Manifesto Market Realizes Record Income After Reopening

Modern Restaurant Management

Manifesto Market, created in 2018 as a vibrant and stylish place designed to bring people together around high-quality gastronomy. We built a strong, emotionally resonant brand for it which attracted a dedicated customer base. Manifesto decided to fast-track a project already in the works – bundled delivery.

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MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

Coupled with the fact that December of 2018 was strong in terms of same-store sales thus presenting a challenging comparison, December of 2019 was projected to be weak regardless of holiday shifts.” percent in 2018). percentage points compared with the growth recorded for 2018. percent since Q3 of 2017.

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MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, loss, and employee trends. “As restaurants create a cohesive physical and digital experience, it will be important to understand what levers truly drive purchasing behavior.”

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” That points to decent, but not great, overall holiday shopping.

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” pre-seed round in 2018. “Customer experience is a big driver of our technology decisions.

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