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Why Friendly Fraud Is on the Rise at Full-Service Restaurants

Modern Restaurant Management

According to The State of Chargebacks 2018 Report from Kount and Chargebacks911.com, Additionally, 31 percent claim that identifying friendly fraud is their biggest challenge. One retail segment that has seen chargebacks skyrocket as a result of friendly fraud is the full-service restaurant industry.

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Evolving Technology for Restaurant Operations

Modern Restaurant Management

In 2018, as the company pursued expansion, restaurants were finding wait times were exceeding the desired level. Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

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The Evolution of Restaurant Technology: What’s Next?

Modern Restaurant Management

Roy Phillips (RP) : 20 years ago it was all about the point of sale (POS). It seemed like the POSs were trying to do a lot of what restaurant management software companies are doing today, all encompassing into the point-of-sale. It wasn't all that great, to be honest.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

NCR Corporation leads the global restaurant point-of-sale (POS) software market according to research and consulting firm RBR. RBR’s study, which covers projects with 1,000 or more point-of-sale devices, forecasts nearly 1.8 Access the latest COVID-19 Impact Report here. POS Software Market.

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Virtual Acceleration, Raising the Bar and Insult Monitor

Modern Restaurant Management

Focused on empowering small- and medium-sized businesses (SMBs) by providing enterprise-level solutions at affordable prices, the SpotOn ecosystem goes way beyond traditional payment processing and point-of-sale (POS) software. Toast launched Toast Hardware, a suite of point of sale tools designed by Toast for the restaurant community.

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MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

percent decrease from 2018 amid the ongoing trade war but still the second-highest year on record. Point-of-Sale Terminals Market to Grow 2X on Back of Heightened Demand for Cashless Payments. Point-of-sales (POS) Terminals market will grow at a promising CAGR of more than 7 percent between 2019 and 2029.

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Redefining ‘Dine and Dash’ and Review Hub

Modern Restaurant Management

This saves time for both the guest and the server by eliminating the need for the guest to give their credit card to the server and for the server to take the card to the point of sale, process the transaction, and return for a signature. Expanded the number of transactions processed by nearly 25%. Managed over $8.2 TouchBistro on TV.