Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. Independence Day on 4 July had little impact on sales in 2019. 1, 2019 to Dec.

Food and Beverage 474

Food and Beverage Food and Beverage Recipes Hospitality 474

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Most channels are now showing only single digit velocity decline against booming 2019 levels, suggesting we may be nearing a new On Premise norm." " Beverage Insights. The Evolution of Gift Cards.

Food and Beverage 490

Food and Beverage Food and Beverage Purchasing Customer Experience 490

Modern Restaurant Management

JULY 1, 2020

Make sure new options to communicate with customers are convenient and organized. Twenty-nine percent of Americans have had an unpleasant customer experience using a curbside pickup option at a local restaurant or business during the pandemic. The average salary for a chef or head cook was $56,310 in 2019. In 2019, 15.7

Chef 450

Chef Purchasing Food and Beverage Food and Beverage 450

Modern Restaurant Management

FEBRUARY 25, 2020

Word spread to Filipino flight crews and cruise ship workers, but also to Seattle at large. This comes on the heels of the company closing out 2019 by growing diners seated by more than 150 percent YoY and seating 3.3 ” For customers, the only requirement is a digital wallet. ” QikServe Teams with FreedomPay.

Recipes 348

Recipes Customer Experience Purchasing Cruise 348

Modern Restaurant Management

JUNE 18, 2020

Intouch Insight, a leading provider in Customer Experience Management software and services, launched this study to help their customers and businesses at large better understand how to adapt as a result of the impacts of COVID-19. billion in 2019, and is estimated to reach $71.4 ” Key findings from the study: ?

Customer Experience 461

Customer Experience Hospitality Hospitality Purchasing 461

Modern Restaurant Management

JULY 1, 2021

Customers prefer full-service experience over fast food dining. In terms of the customer experience, full-service restaurants have the edge. In fact, the industry overall outperforms the limited-service category across nearly all customer experience benchmarks measured by the ACSI. Sailing & Day Cruises.

Food and Beverage 386

Food and Beverage Food and Beverage Purchasing Customer Experience 386