Modern Restaurant Management

JANUARY 17, 2020

From 2011 to 2019, Karel served as senior vice president for ARCOP, Inc., In March of 2019, Adams was promoted to president in addition to her role as CFO. “Offering a consistently great experience as we continue to expand is critical. . Boston Market, Darden Restaurants, Inc. and Arby’s/Wendy’s Group.

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Modern Restaurant Management

MARCH 13, 2020

ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.”

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Food and Beverage Food and Beverage Customer Experience Military Base 121

Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

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Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. Plant-based Menu Items.

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Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month. percent from 2018 to 2019, sales for the whole weekend only increased about four percent. First, at 2.1

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Modern Restaurant Management

DECEMBER 21, 2020

Using the slowdown and shift of our business during COVID as an opportunity to refocus on basics that the customer experiences daily. We’ve used the cadence of our calls and our customer focus to retrain our system on how to get the most out of our high-quality proteins. Spending shifts from grocery to restaurants.

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Modern Restaurant Management

NOVEMBER 11, 2019

The acquisition is expected to close during the fourth quarter of 2019. Restaurant Magic’s software leverages business intelligence and automation technologies to decrease food costs, manage labor and improve overall customer service. Hometown: New Orleans, La.

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Food and Beverage Food and Beverage Chef Purchasing 97

Total Food Service

OCTOBER 9, 2023

If you’re a restaurant or pizzeria owner, selecting a food distributor that specializes in pizza ingredients and truly understands the pizza industry can make a big difference in both customer experience and profitability. First and foremost, these specialized distributors have a wealth of knowledge and experience in pizza making.

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Modern Restaurant Management

JUNE 24, 2020

Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King. Skelton joined Dine in June 2019 as Vice President, IT Infrastructure and Operations and most recently served as Dine’s acting Chief Information Officer.

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Point of Sale Hospitality Hospitality Recipes 215

Modern Restaurant Management

AUGUST 19, 2020

Ensuring greater inclusion of Black-owned and operated businesses across NBA business activities addresses the goal of the 2019-20 NBA season restart, which is to find tangible and sustainable ways to address racial inequality across the country. For information, visit: [link].

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Food and Beverage Food and Beverage Chef Purchasing 199

Modern Restaurant Management

NOVEMBER 20, 2019

The second opened in September 2019 in Broken Arrow, Okla. Shaw has been with Los Angeles-based Blaze Pizza since 2018 as its Chief Financial Officer, and has also served as Interim CEO since August 2019. Both locations have experienced record-breaking success. The Bixby location has an average unit volume of $1.2M Mandy Shaw.

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Food and Beverage Food and Beverage Purchasing Customer Experience 85

Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

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Chef Catering Catering Recipes 137

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. in 2019, and its EPA-award-winning Reusable Bowl Program that started at the company’s founding in 2006.

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Food and Beverage Food and Beverage Chef Online Ordering Systems 134

Modern Restaurant Management

SEPTEMBER 24, 2021

Sales momentum has steadily been building since the beginning of 2021, including positive same store sales in Q2 of 2021, versus Q2 of 2019, and the Eat Fresh Refresh launch accelerated this momentum, with August sales the strongest Subway has experienced since 2013. increase over 2019. Overall U.S.

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Food and Beverage Food and Beverage Hospitality Hospitality 173

Modern Restaurant Management

OCTOBER 16, 2019

In traditional smoothie shops, 1 in 10 orders are wrong, and this is at best a bad experience, and at worst can be life-threatening for people with dietary restrictions. This performance has been driven by focusing on industry-leading customer service, manufacturer relationships, company talent and culture, and digital transformation.

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Staffing Chef Hospitality Hospitality 120

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

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Modern Restaurant Management

OCTOBER 4, 2021

This is an opportunity for brands to eliminate friction across the customer journey, from the moment an order is placed through to the moment a customer picks up their order. For restaurant brands, the digital pivot is imperative to getting the customer experience right.” Mobile orders are on the rise.

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Food and Beverage Food and Beverage Staffing Customer Experience 153

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

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Food and Beverage Food and Beverage Point of Sale Nutrition 138

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts began franchising domestically in the summer of 2019. Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer.

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Food and Beverage Food and Beverage Purchasing Online Ordering Systems 159

Modern Restaurant Management

MAY 5, 2020

Also investing is Tim Ridgley, founder of Open Dining, which was acquired by Paytronix in August 2019. Zaxby's uploaded a custom collection of ambient restaurant sounds to SoundCloud. .” The platform is MobileFirst that provides a command and control capability to restaurant owners while improving the customer experience.

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