Modern Restaurant Management

FEBRUARY 18, 2020

No matter what kind of technology is implemented in restaurants, they have to stay customer-centric. We can’t implement technology just to cut costs – it has to improve the customer experience. food costs and recipe costing that makes sense. Sean Bradley, AudioEye co-founder. Alex Canter of Ordermark.

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Modern Restaurant Management

JANUARY 17, 2020

We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Hattie Marie's Looks to Franchising.

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Modern Restaurant Management

SEPTEMBER 30, 2020

Using next-generation messaging, voice, video, and chatbots, global companies can now have highly personalized conversations with their customers at scale. Not only does this drive better customer experiences but real business value in terms of increased sales, decreased costs, or an uptick in customer loyalty.

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Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. To increase customer satisfaction, the restaurant model will have to shift to serve customers wanting a basic recipe with new customizable add-ons.

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Modern Restaurant Management

JULY 1, 2020

Over 2 in 5 (43 percent) Americans said a local business' failure to offer pandemic-friendly services led them to seek out and work with or purchase from a competitor, or discontinue patronage altogether. Make sure new options to communicate with customers are convenient and organized. Of those: Service was unorganized: 49 percent.

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Lavu

FEBRUARY 12, 2020

Any food service operator, including small- to medium-sized restaurants, need to measure some key performance indicators (KPIs). Also, designing the presentation of ice cream to be Instagram-worthy is still a “thing” in 2019 and appears to be one of those persistent trends that shouldn’t be ignored. .

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Modern Restaurant Management

APRIL 20, 2021

In March 2021, with the lifting of restrictions and more consumers vaccinated, customer transactions at major restaurant chains were up +32 percent compared to the steep declines year ago, although still down -6 percent compared to two years ago, March 2019. Based on data collected from 6,000 fast food restaurants in the U.S.,

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Modern Restaurant Management

JANUARY 3, 2024

For example, the adoption of voice ordering through AI-powered technologies has proven the power of AI to help operators navigate today’s labor constraints, but also enhance customer experience through speedy service, tailored recommendations and lessening the chance of human error in the order-taking process.

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Modern Restaurant Management

NOVEMBER 11, 2019

. “We are thrilled to provide a new window of access into an innovative world where artificial intelligence can assist kitchen staff in meeting the fast-paced demands of the changing food-service industry,” said Buck Jordan, CEO and Co-founder of Miso Robotics. Hometown: Bear Creek, N.C. Hometown: New Orleans, La.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Total Food Service

OCTOBER 9, 2023

If you’re a restaurant or pizzeria owner, selecting a food distributor that specializes in pizza ingredients and truly understands the pizza industry can make a big difference in both customer experience and profitability. In 2019, Napoli Foods became part of the Ferraro Foods family. “It

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Modern Restaurant Management

AUGUST 19, 2020

Ensuring greater inclusion of Black-owned and operated businesses across NBA business activities addresses the goal of the 2019-20 NBA season restart, which is to find tangible and sustainable ways to address racial inequality across the country. GIG Enhances Branding. For information, visit: [link].

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

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Point of Sale Food and Beverage Food and Beverage Purchasing 154

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. The company conducted over 750 trips between July and August of 2019.

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Modern Restaurant Management

MAY 27, 2020

As part of the partnership, Miso will work directly with PathSpot to facilitate the use of its hand scanning technology in restaurants and food service locations where Flippy will be deployed. “Miso Robotics has always focused on ensuring a healthy kitchen environment. “Zuppler has been an extraordinary partner.

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Food and Beverage Food and Beverage Recipes Food Service 176

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Through Q2, the healthy lifestyle eatery has generated sales approaching its total 2019 sales. Compared to Q2 in 2019, Coolgreens increased sales by 79 percent.

Food and Beverage 203

Food and Beverage Food and Beverage Customer Experience Nutrition 203

Modern Restaurant Management

AUGUST 5, 2020

. “The NCR Aloha platform enables restaurants to accelerate digital transformation and constantly adapt to changes in the market so they can focus on what they do best, great food and customer experience.” “It’s all about creating those compelling experiences and reducing friction.”

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Modern Restaurant Management

AUGUST 28, 2020

He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., It’s cinematic and beautiful and the interviews are thoughtfully crafted.

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Chef Food and Beverage Food and Beverage Nutrition 145

Modern Restaurant Management

OCTOBER 29, 2020

In August 2019, Hansen purchased the company for an undisclosed amount and rebranded it to Lovables Catering + Kitchen. ” Food Services Relays are being used to maintain distance and supplement smaller staff working in kitchen and delivery operations as food services reopen.

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

JUNE 12, 2020

In late 2019, Coolgreens launched Coolgreens Markets® – smart fridges that offer a quick, affordable and delicious way to grab healthy food on-the-go. The implementation reflects a continued trend for Revel in customer deployments that replace outdated legacy systems and increased business demand for cloud-based systems.

Customer Experience 168

Customer Experience Purchasing Inventory Restaurant Management 168

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

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Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. in 2019, and its EPA-award-winning Reusable Bowl Program that started at the company’s founding in 2006. Liberty’s Kitchen, New Orleans, LA – $25,000.

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Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Lavu

OCTOBER 23, 2019

– October 23, 2019) – Lavu, a leading mobile point-of-sale (POS) system for restaurants and bars , today announced the opening of its platform to help their clients stay agile relative to accessing and leveraging third party restaurant technology by partnering with Omnivore, a universal POS connection for third-party restaurant apps. .

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Point of Sale Inventory Customer Experience Restaurant Management 12

Modern Restaurant Management

FEBRUARY 1, 2021

The Orlando market once again hosted the most positive restaurant guests when it came to rating restaurant food, service and ambiance. The latest data also revealed what aspects of the restaurant experience are most impacted by the effects of the pandemic. Restaurant guests in Tampa-St. LoCascio stated that U.S.

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Modern Restaurant Management

JUNE 18, 2020

COVID-19 has accelerated time-spent in apps – w/o April 5 showed a +55 percent increase in weekly hours spent in food/drink apps in the United States (compared to Jan. A recent survey of consumers from across North America explored how habits are shifting and what food service businesses can do to address evolving customer expectations.

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Modern Restaurant Management

OCTOBER 4, 2021

This is an opportunity for brands to eliminate friction across the customer journey, from the moment an order is placed through to the moment a customer picks up their order. For restaurant brands, the digital pivot is imperative to getting the customer experience right.” Mobile orders are on the rise.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Food and Beverage 154

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Modern Restaurant Management

FEBRUARY 6, 2020

” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce, AFC is an affiliate of AP Franchised Concepts, LLC, led by Anthony Polazzi, who has over 20 years of experience investing in emerging franchisors. ” The Melt 2019 Results. 2019 sales comparisons were up 17 percent.

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Modern Restaurant Management

JULY 1, 2021

According to the American Customer Satisfaction Index (ACSI®) Restaurant Study 2020-2021 , the fast food category holds steadfast for customer satisfaction while full-service restaurants rebound a point. For the Accommodation and Food Services sector overall, satisfaction dips just 0.4

Food and Beverage 154

Food and Beverage Food and Beverage Purchasing Customer Experience 154

Modern Restaurant Management

MAY 5, 2020

Also investing is Tim Ridgley, founder of Open Dining, which was acquired by Paytronix in August 2019. Zaxby's uploaded a custom collection of ambient restaurant sounds to SoundCloud. . “Prevention is the best protection,” said Mandy Sedlak, EcoSure manager for Food Safety and Public Health.

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Modern Restaurant Management

FEBRUARY 19, 2020

The legacy quick-service brand is seeking to grow through franchising with qualified franchisees across the country. In 2019, Taco John’s unveiled an updated brand and restaurant design. Nine other locations soon followed throughout Manhattan and New Jersey, and a new location in Tampa, Florida, opened in December 2019.

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