Remove 2019 Remove Customer Service Remove Food and Beverage
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How to Start a Food Delivery Service for your Business

Lavu

Starting a food delivery business can really make a difference for restaurants or any food business, helping them reach more people and make more money. It’s also crucial to make sure your menu is optimized for delivery, so that the food still tastes amazing when it arrives. Is online food delivery a profitable business?

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Eco-Friendly Wedding Catering Tips (Infographic)

Modern Restaurant Management

Check out these tips to learn how your catering company can adopt sustainable business practices while providing great customer service. Offering a seasonal menu also lets food stay on theme. Design your menu offerings to include vegetarian, vegan, and gluten-free options so you never lose a customer over dietary restrictions.

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Restaurants Can Fight the Bite of Chargebacks (Infographic)

Modern Restaurant Management

The digital era has had a huge impact on the food and beverage space. Local eateries often got in on the game by working with third-parties to facilitate delivery services. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. So, what changed?

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

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Stopping Post-COVID Chargeback Abuse in the F&B Space

Modern Restaurant Management

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. In turn, many consumers tried options like food delivery services and click-and-collect for the first time. Chargebacks are up across the board, in the food and beverage industry and at large.

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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Ghost Kitchens. Delivery Options.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019.