2019 Customer Service Food Service 
Modern Restaurant Management
JULY 19, 2021
Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”
Modern Restaurant Management
JANUARY 17, 2020
We are dedicated to our guests and by welcoming well-qualified franchisees who share our commitment to excellence into the Benihana family, we will be even better positioned to continue providing our guests with the outstanding food and service they have come to know and love!" Hattie Marie's Looks to Franchising.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
FEBRUARY 18, 2020
We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.
Modern Restaurant Management
NOVEMBER 11, 2019
. “We are thrilled to provide a new window of access into an innovative world where artificial intelligence can assist kitchen staff in meeting the fast-paced demands of the changing food-service industry,” said Buck Jordan, CEO and Co-founder of Miso Robotics. Hometown: Bear Creek, N.C. Hometown: New Orleans, La.
Modern Restaurant Management
JANUARY 9, 2020
I see significant potential to build upon the solid foundation of the Company’s existing relationships with diners and restaurant partners in terms of Waitr’s product offering and customer service, and I look forward to discussing these initiatives in future interactions with the financial community.” For Good Causes.
Modern Restaurant Management
DECEMBER 17, 2020
According to Nielsen CGA's COVID-19 On Premise Impact Report, On Premise velocity in outlets that are currently operational has increased +146 percent in the week of December 5 v March 28 when the On Premise shutdown initially commenced, velocity in the latest week is down -48 percent compared to December 7 2019.
Modern Restaurant Management
DECEMBER 31, 2019
2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. To increase customer satisfaction, the restaurant model will have to shift to serve customers wanting a basic recipe with new customizable add-ons.
Expert insights. Personalized for you.
508 
Let's personalize your content