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Rising Fraud Among Restaurant and Delivery Services (Infographic)

Modern Restaurant Management

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. Consumers have likewise responded, as the number of smartphone food delivery app users has increased from 36.4

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Restaurants Can Fight the Bite of Chargebacks (Infographic)

Modern Restaurant Management

The digital era has had a huge impact on the food and beverage space. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. Also, as of 2019, up to 35 percent of in-person restaurant purchases were paid for in cash. So, what changed?

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

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Is Contactless Forever?

Modern Restaurant Management

OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. in the online food delivery sector. from 2019 to 2020. The food industry continues to evolve in ways of making things faster and easier for consumers. Landing Pages. New Trends In The Contactless Dining World.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. In Love with Tech, but Impatient.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco.

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MRM Research Roundup: Mid-August 2021 Edition

Modern Restaurant Management

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.