Remove 2020 Remove Catering Remove Customer Experience
article thumbnail

MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. BentoBox released its comprehensive 2020 Restaurant Trend Report. The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza.

article thumbnail

MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

Off-premise dining now accounts for 60 percent of total sales in 2020 compared to 40 percent in 2019. Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering.

article thumbnail

How Self-Serve Beverage Systems Are Shaping the Future of Restaurants

Total Food Service

billion in 2020, with projections reaching a staggering $88.33 This expedited ROI is a testament to the operational efficiencies, enhanced customer experiences, and profit optimization these systems offer. Allied Market Research highlights the exponential growth in this market, valued at $32.23 billion by 2030.

article thumbnail

Ghost Kitchens to Open Up New Avenues for Restaurateurs

Modern Restaurant Management

As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. Among these five customers, every second individual remarks they would like to buy meal kits from these ghost kitchens. Enhancing Kitchen Services with Kitchen Display Systems (KDS) for Enhanced Customer Experience.

article thumbnail

It’s Time to Measure Up: Creating and Executing a Menu for Success With Location-Based Marketing

Modern Restaurant Management

By understanding when a customer places an order, when they’ve left to pick it up, and when they arrive onsite, restaurants can deliver that hot, fresh, and ready experience that customers have come to expect. Slicing and Dicing: Segmenting Customers Based on Real-World Behaviors.

Catering 203
article thumbnail

Dining Trends for 2024

Modern Restaurant Management

The prix fix menu is gaining momentum as a way for restaurants to provide customer experiences and control inventory. Customer and Vendor Value Alignment – Leading restaurants are looking for value alignment with vendors focused on sustainability and transparency of business practices.