Remove 2020 Remove Customer Experience Remove Food and Beverage
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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. BentoBox released its comprehensive 2020 Restaurant Trend Report. The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza.

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MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Offering pandemic-friendly services has led to first-time customers. Consumer Interest in Restaurants is Shifting Quickly.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Regardless of their party affiliation, small business decision makers view the outcome of the 2020 election as consequential: 81 percent say it will impact small businesses in the U.S., The Buzz on Beverages. Rabobank estimates the pandemic has accelerated online food and beverage purchasing penetration by 18 months.

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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.S.

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Tea Is a Natural Complement to the Modern Foodie Experience

Modern Restaurant Management

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. An Alternative to Coffee, Carbonated Beverages and Alcohol. These are just a few of the many options.

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Is Contactless Forever?

Modern Restaurant Management

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.