Remove 2020 Remove Customer Experience Remove Food Prices
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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic.

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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While roughly half (51 percent) of Americans choose their favorite restaurant based on the menu options, 38 percent say that it’s that overall experience at an establishment – including atmosphere, employees and convenience – that makes it their favorite. Global food prices are rising worldwide.

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MRM Franchise Feed: Randy’s Donuts Plans Rise and Burger King Makes Sustainable Commitment

Modern Restaurant Management

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. ’ We’re one of the only restaurants serving filet mignon and lobster at fast food prices.” Randy’s Donuts began franchising domestically in the summer of 2019.