Modern Restaurant Management

OCTOBER 26, 2021

But even with the commission caps in place, there’s another more fundamental threat these services pose to restaurants: the loss of control of the end-to-end customer experience. Though restaurants still prepare the meals, that’s as far as their role in the experience goes.

Point of Sale 218

Point of Sale Customer Experience 218

Modern Restaurant Management

FEBRUARY 17, 2020

We’re thrilled to continue to support this incredible team in 2020 and beyond.” We look forward to continuing our partnership in 2020 and uncovering even more valuable ways to attract more customers to Denny's.” Boston also is DeliverThat’s first new market launch of 2020. Dinova Inc.,

Point of Sale 153

Point of Sale Catering Catering Hospitality 153

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. To reduce money laundering and crime, the European Union has plans to phase out the 500-Euro note by 2020. The conversation on restaurants going cashless is new and growing.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

DECEMBER 20, 2023

Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world. After the lockdown period between 2020-2022, diners flocked to restaurants without much concern for the prices.

Food and Beverage 197

Food and Beverage Food and Beverage Chef Staffing 197

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. ” DeliverThat Expansion.

Recipes 210

Recipes Food and Beverage Food and Beverage Hospitality 210

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

Food and Beverage 138

Food and Beverage Food and Beverage Staffing Chef 138

Modern Restaurant Management

OCTOBER 16, 2019

Willie Degel, founder of the New York-based Uncle Jack’s restaurant group and former host of Food Network’s ‘Restaurant Stakeout,’ will be opening a second Uncle Jack’s Meat House in metropolitan Atlanta in mid-2020. UK based point of sale company TISSL is partnering with digital ordering company, Preoday.

Staffing 126

Staffing Chef Hospitality Hospitality 126

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. At Toast, she led the enterprise solutions team in driving initiatives for digital strategies, customer data analytics, restaurant operations, and point of sale.

Point of Sale 215

Point of Sale Hospitality Hospitality Recipes 215

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. The first half of 2020 is forecast to total 10.23 Point-of-Sale Terminals Market to Grow 2X on Back of Heightened Demand for Cashless Payments.

Point of Sale 122

Point of Sale Chef Food and Beverage Food and Beverage 122

Modern Restaurant Management

OCTOBER 31, 2019

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , Customer Experience Rankings. Order for Pickup Stats.

Customer Experience 138

Customer Experience Food and Beverage Food and Beverage Point of Sale 138

Modern Restaurant Management

FEBRUARY 18, 2020

Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. AI will sort through data from the point-of-sale system and provide consumer insights for us and let us know what we should be doing in the restaurant rather than having to look at reports to figure it out.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

MARCH 11, 2020

The company has continued that momentum in 2020 by adding over 5,000 clients already. Focused on empowering small- and medium-sized businesses (SMBs) by providing enterprise-level solutions at affordable prices, the SpotOn ecosystem goes way beyond traditional payment processing and point-of-sale (POS) software.

Point of Sale 154

Point of Sale Food and Beverage Food and Beverage Purchasing 154

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. 1, 2020), The LEE Initiative and Maker's Mark will host virtual events that extend philanthropic efforts even further. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2. CommUNITY Batch. " On #GivingTuesday (Dec.

Food and Beverage 147

Food and Beverage Food and Beverage Chef Amusement Park 147

Modern Restaurant Management

JULY 7, 2020

The OPES team’s capital market experience and real estate expertise, in combination with our existing framework for excellence in everything we do – from procurement, to operations, and our high-performing teams – will accelerate our expansion opportunities and significantly enhance our go-to-market plan.”

Hospitality 192

Hospitality Hospitality Point of Sale Customer Experience 192

Modern Restaurant Management

MAY 27, 2020

TableSafe integrates with Oracle MICROS Simphony POS To Provide A Frictionless Pay-At-The-Table Experience announced their pay-at-the-table solution for the MICROS Simphony™ Point of Sale platform. ” MenuDrive integrates with several point of sale systems, including Lavu , FuturePOS, and Clover.

Food and Beverage 176

Food and Beverage Food and Beverage Recipes Food Service 176

Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. Heads-up customer displays to show real-time order estimates across all channels. He succeeds Valerie Shelton, who has announced her intention to retire in December 2020.

Catering 122

Catering Catering Food and Beverage Food and Beverage 122

Modern Restaurant Management

OCTOBER 29, 2020

of food over 9,720 baskets since the pilot was instituted in late September 2020. “Our platform has become increasingly powerful and intelligent – allowing us to quickly scale, integrate into operations and show our ability to help keep customer service standards on par with White Castle’s industry reputation of excellence.

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

DECEMBER 14, 2020

Johnson provided insights in shifting consumer behaviors and how the company will continue to meet its customers however and wherever they want to engage with the brand. "Together we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful."

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Hospitality 189

Modern Restaurant Management

DECEMBER 13, 2019

Denver, and San Francisco currently under exploration for 2020. Ordermark hired Charlie Jeffers, a 25-year industry veteran and award-winning expert on point of sale (POS) integration, into the newly created position of Head of Innovation. Ordermark Adds Head of Innovation. fast-growing category.

Catering 100

Catering Catering Food and Beverage Food and Beverage 100

Modern Restaurant Management

SEPTEMBER 14, 2021

Stepping out of operations, he became a Point of Sale (POS) Technician in 1984, and three years later was promoted to POS Manager, where he managed the IT team for Michigan, Ohio, Pennsylvania, and Northern Indiana. POS Integration : Minimize staff trips as orders are automatically transmitted to the point of sale system.

Food Service 173

Food Service Food Service Chef Food and Beverage 173

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams.

Food and Beverage 162

Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Modern Restaurant Management

OCTOBER 8, 2020

” “Revel’s product engineering team has worked hard to develop a best-in-class point of sale solution built specifically for pizzerias,” said Greg Dukat, CEO, Revel Systems. The new technology includes digital menu screens, Point of Sale systems, kitchen sequence systems, and online ordering.

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Increase to five years the maturity of PPP loans that are approved by SBA (based on the date SBA assigns a loan number) on or after June 5, 2020. PPP Goes Flexible.

Food Safety 154

Food Safety Food and Beverage Food and Beverage Customer Experience 154

Modern Restaurant Management

FEBRUARY 19, 2020

Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. In early 2020, the brand added three restaurant veterans to its Board of Directors. Allen Named CEO at Checkers & Rally's. – and beyond.” percent and unit count by 38.5%

Food and Beverage 122

Food and Beverage Food and Beverage Point of Sale Customer Experience 122

Modern Restaurant Management

MAY 5, 2020

We should have access to our customer data. " Toast Delivery Services™ is an on-demand solution that does not require a Toast Point of Sale or Toast Hardware purchase. No Toast Hardware or Toast Point of Sale purchase is required to use Toast Now™ and it’s free for the first three months.

Food and Beverage 122

Food and Beverage Food and Beverage Point of Sale Chef 122