Modern Restaurant Management

DECEMBER 14, 2021

According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. percent from 2020, according to the National Restaurant Association. And many will continue to do so in new ways.

Staffing 203

Staffing Food and Beverage Food and Beverage Purchasing 203

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

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Point of Sale Food Preparation Customer Experience Food Service 100

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. ’ focus, which should be question 1b after the customer experience. Every minute!

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Customer Experience Purchasing Restaurant Manager Restaurant Management 189

The NAFEM Show

JULY 24, 2024

Make a plan for purchasing, installation, repairs, training and maintenance. Both can impact the taste of your food and the customer experience overall. If you’re purchasing new equipment, budget strategically. Think about a phased approach or rollout if purchasing everything at once isn’t feasible. Take action!

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Commercial Kitchen Customer Experience Kitchen Equipment Purchasing 64

Modern Restaurant Management

MAY 12, 2021

And in 2020, Upserve reported a 783% increase in online orders. This allows the restaurant to control the quality of the food and the customer experience better than when using a third-party delivery service. Some ghost kitchens are a standalone food truck that purchases a menu from a restaurant or chef.

Customer Experience 100

Customer Experience Online Ordering Systems Food and Beverage Food and Beverage 100

Modern Restaurant Management

APRIL 12, 2021

And in 2020, Upserve reported a 783% increase in online orders. This allows the restaurant to control the quality of the food and the customer experience better than when using a third-party delivery service. Some ghost kitchens are a standalone food truck that purchases a menu from a restaurant or chef.

Online Ordering Systems 162

Online Ordering Systems Customer Experience Food and Beverage Food and Beverage 162

Modern Restaurant Management

DECEMBER 20, 2021

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.

Food and Beverage 227

Food and Beverage Food and Beverage Customer Experience Catering 227

Modern Restaurant Management

SEPTEMBER 1, 2020

” In fact, Mastercard estimates “over 40 percent growth in contactless transactions globally in the first quarter of 2020." " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience. Customer Feedback.

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Hospitality Hospitality Customer Experience Purchasing 230

Modern Restaurant Management

APRIL 20, 2021

Whether a customer is ordering for an at-home event, or visiting a venue in-person, operators should use all the tools at their disposal to create magical moments at every interaction.” In mid-March 2020, U.S. Read Delaget's 2020 QSR Operational Index here. ” Optimism Is Returning. The Road to Recovery.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Sports Arena 189

Modern Restaurant Management

AUGUST 17, 2020

Consumers rallied to support local restaurants, as nearly 40 percent of respondents in the US and 36 percent in the UK noted they purchased more frequently from independent brands during stay-at-home-orders. This is compared to only 23 percent of the US and 17 percent of UK consumers reporting an increase in purchasing from national chains.

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Food and Beverage Food and Beverage Purchasing Point of Sale 197

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

Food and Beverage 189

Food and Beverage Food and Beverage Customer Experience Purchasing 189

Modern Restaurant Management

MAY 27, 2021

Those are important indicators for restaurants, and they track with a 2020 Technomic report on delivery and takeout trends showing 66 percent of consumers saying they anticipate continued use of options like curbside pickup, even after dine-in services resume. Hope isn’t a strategy.

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Customer Experience Purchasing 215

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Download the full report here.

Food and Beverage 110

Food and Beverage Food and Beverage Purchasing Restaurant Manager 110

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California.

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Customer Experience 196

Modern Restaurant Management

JUNE 9, 2020

As restaurants navigate through an uneasy climate in 2020, developing a strategy to improve the customer experience and maximize long-term profitability is paramount. Restaurants need new customers, more visits, and larger checks, and they need it all to come with a positive ROI.

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Customer Experience Purchasing 158

Modern Restaurant Management

DECEMBER 28, 2020

We believe guests will want and value this type of unique experience even more next year. Britt Mills, Senior Director of Customer Experience at Mobiquity. In 2021, we will see a dip in customer satisfaction. At Fogo, there’s always a sense of discovery. I am really excited and hopeful for the new year.

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Purchasing Customer Experience Customer Service Customer Service 230

Optimum Control

DECEMBER 13, 2022

Front of House As this is where your customers are first going to experience your restaurant, we’re starting at the front of house. As we saw from 2020 – 2022, there was an emphasis on cleanliness and reducing the amount of contact patrons had with shared materials.

Inventory Management Software 52

Inventory Management Software Customer Experience Inventory Management Recipes 52

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule will be effective April 27, 2020. In 2020, Condado will open seven new locations, including entering a new market in Dayton, Ohio and adding a second location in Detroit, Michigan. The James Beard Foundation named the six recipients of its 2020 America's Classics Award. and Maria Washington).

Recipes 139

Recipes Customer Experience Purchasing Cruise 139

Modern Restaurant Management

FEBRUARY 18, 2020

No matter what kind of technology is implemented in restaurants, they have to stay customer-centric. We can’t implement technology just to cut costs – it has to improve the customer experience. As 2020 plays out, food companies will start investing in more tech to enhance sanitation and sterilization efforts.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

JUNE 3, 2021

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. 31, 2020 to help franchisors understand the impact of COVID-19 on franchise operations teams.

Food and Beverage 189

Food and Beverage Food and Beverage Recipes Hospitality 189

Modern Restaurant Management

JULY 7, 2020

and BurgerFi International entered into a definitive agreement at a $100 million purchase price to combine and form BurgerFi International, Inc. ” Guzzetta was ranked as the second Most Influential Restaurant Executive in the country by Nation’s Restaurant News in January 2020. Click here for loan-level data.

Hospitality 192

Hospitality Hospitality Point of Sale Customer Experience 192

American Dining Creations

JUNE 22, 2022

In fact, the number of micro markets increased by 39% between 2018 and 2020, while the number of conventional vending machines decreased by 21%. A micro market is a retail space where customers can purchase food and beverages with automated self-checkout technology. What Is a Micro Market? Universities are another example.

Food and Beverage 40

Food and Beverage Food and Beverage Purchasing Customer Experience 40

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. In 2007, it was purchased by David and Camille Rutkauskas. So, when we had the chance to purchase it in 2007, we jumped on the opportunity.” Rex’s Chicken, the Tulsa.-based Every Wednesday, between 3-6 p.m.,

Food and Beverage 104

Food and Beverage Food and Beverage Purchasing Customer Experience 104

Modern Restaurant Management

DECEMBER 14, 2020

The impact has ignited a ripple effect on social media with industry leaders and individuals alike unifying with one simple message and a friendly challenge: to purchase gift cards or a meal to their favorite restaurant. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Hospitality 189

Mise Designs

JUNE 14, 2021

Customer experience is crucial today, and something that competitors cannot provide gives you the advantage of offering people an experience that they can only have at your business. Some events, such as the 2020 pandemic, are especially hard to withstand. Analyzing the economy can be difficult for many people.

Commercial Kitchen 52

Commercial Kitchen Kitchen Design Inventory Customer Experience 52

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. "WorkJam's unified solution improves the customer experience by improving the employee experience. Visa SMB Help.

Point of Sale 215

Point of Sale Hospitality Hospitality Recipes 215

Modern Restaurant Management

MARCH 16, 2020

data highlights: Usually, QSR brands see a dip in traffic from the last week of February to the first week of March, but three of the eight saw those fortunes turn in 2020. The first half of 2020 is forecast to total 10.23 Some Placer.ai Chick-fil-A led the way with 11.9 percent growth continuing the brand’s impressive trend.

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Point of Sale Chef Food and Beverage Food and Beverage 122

Modern Restaurant Management

MARCH 11, 2020

. “As we continue to expand our multi-channel strategy, we know customers, particularly independent restaurants, increasingly use cash and carry as a convenient, cost-effective purchasing option,” said US Foods chairman and CEO Pietro Satriano. reducing to approximately 3.0x by the end of fiscal 2021.

Point of Sale 154

Point of Sale Food and Beverage Food and Beverage Purchasing 154

Modern Restaurant Management

DECEMBER 13, 2019

Denver, and San Francisco currently under exploration for 2020. 3rd Street, slated for a Q1 2020 opening, and a soon-to-be-announced address in Venice slated to open in Q2 2020. IHOP plans to open its first Flip’d concept in Atlanta next April with additional sites in New York City, Washington D.C.,

Catering 100

Catering Catering Food and Beverage Food and Beverage 100

Modern Restaurant Management

NOVEMBER 11, 2019

PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. The purchase price of $42 million for Restaurant Magic will be financed primarily through cash and equity. ParTech to Acquire Restaurant Magic.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Lavu

NOVEMBER 11, 2019

To reduce money laundering and crime, the European Union has plans to phase out the 500-Euro note by 2020. Getting rid of cash makes the customer experience as frictionless and streamlined as possible,” says David Silverglide of Split Bread. Going cashless is the future of business transactions.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. Slim Chickens has plans for more than 30 openings in 2020 alone. Nathan's Teams with Kitopi. higher guest check. . "We've

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Food and Beverage Food and Beverage Customer Experience Military Base 145

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. The path to purchase is often very short – 77 percent of consumers are making their restaurant decision less than 30 minutes before they order. methods for both coffee and prepared food purchases.

Customer Experience 184

Customer Experience Hospitality Hospitality Purchasing 184

Lithos POS

JANUARY 27, 2022

Share your experiences in the restaurant industry Introduce your menu Transparent business – Shoot a video about your ingredients. Take the camera to the market and introduce your purchases. 86% of customers view food-related content online and try new restaurants. It is imperative to know the tastes of your customers.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” November and December purchases typically account for upwards of 50 percent of annual gift cards sales. That points to decent, but not great, overall holiday shopping.

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Food and Beverage Food and Beverage Purchasing Food Prices 128

Modern Restaurant Management

JULY 30, 2021

Clean Juice will also feature Tebow in social media, web, point-of-purchase materials product development, and more. After expanding its presence in Dallas-Fort Worth and introducing the brand to Omaha in 2020, Coolgreens experienced success in both new markets, as well as in its established Oklahoma City and Tulsa markets.

Food and Beverage 203

Food and Beverage Food and Beverage Customer Experience Nutrition 203