Modern Restaurant Management

JULY 19, 2022

The digital era has had a huge impact on the food and beverage space. Local eateries often got in on the game by working with third-parties to facilitate delivery services. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. So, what changed?

Food and Beverage 187

Food and Beverage Food and Beverage Purchasing Customer Service 187

Modern Restaurant Management

FEBRUARY 5, 2021

Late in 2020, Eureka! collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. Why go this route and what was the process of implementing a completely contactless dining experience?

Food and Beverage 170

Food and Beverage Food and Beverage Customer Service Customer Service 170

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. How to create engaging social media content to stay connected with customers. Also launching today, is a special edition of the company’s Food Fanatics magazine. Tips for pivoting to retail.

Food and Beverage 175

Food and Beverage Food and Beverage Chef Hospitality 175

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. " Beverage Insights.

Food and Beverage 191

Food and Beverage Food and Beverage Purchasing Customer Experience 191

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. How to create engaging social media content to stay connected with customers. Also launching today, is a special edition of the company’s Food Fanatics magazine. Tips for pivoting to retail.

Food and Beverage 185

Food and Beverage Food and Beverage Chef Hospitality 185

Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Robotics are being tested at every single position in the restaurant from cooks to table service.

Staffing 221

Staffing Food and Beverage Food and Beverage Customer Experience 221

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Food and Beverage 97

Food and Beverage Food and Beverage Chef Purchasing 97

Modern Restaurant Management

DECEMBER 17, 2024

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.

Inventory Management 167

Inventory Management Inventory Food and Beverage Food and Beverage 167

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. .” In short, consumers are ordering more food, and for larger parties.

Food and Beverage 170

Food and Beverage Food and Beverage Purchasing Nutritionist 170

Modern Restaurant Management

OCTOBER 29, 2021

Back in December 2019 , I wrote a piece commenting on the rapid increase in chargebacks in the food and beverage industry. In turn, many consumers tried options like food delivery services and click-and-collect for the first time. Chargebacks are up across the board, in the food and beverage industry and at large.

Food and Beverage 100

Food and Beverage Food and Beverage Customer Service Customer Service 100

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. " Benihana Plans Franchise Expansion. Benihana National Corp.

Food and Beverage 111

Food and Beverage Food and Beverage Customer Service Customer Service 111

Total Food Service

SEPTEMBER 18, 2023

Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. 56% of diners admit their patience wanes after waiting in line for 5 minutes to order food. Patrons can now customize orders based on dietary needs, and the system’s intelligence can suggest add-ons based on past preferences.

Food and Beverage 82

Food and Beverage Food and Beverage Hospitality Hospitality 82

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Many rules that held true prior to 2020 no longer apply, so restaurant owners are exploring new boundaries that resonate with the post-pandemic world.

Food and Beverage 195

Food and Beverage Food and Beverage Chef Staffing 195

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. “Quick service restaurants provide the convenience for daily consumption. Shopping malls.

Hospitality 121

Hospitality Hospitality Customer Service Customer Service 121

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Customer Experience 117

Customer Experience Customer Service Customer Service Food and Beverage 117

Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

Staffing 189

Staffing Food and Beverage Food and Beverage Customer Experience 189

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. Brands Inc.

Food and Beverage 199

Food and Beverage Food and Beverage Chef Purchasing 199

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. The lunches rose to popularity in the 1930s with lunch wagons serving mixed-style food on compartmentalized paper plates. “CPK is proud to welcome Giorgio to the executive team,” said Jim Hyatt, CEO of CPK.

Food and Beverage 85

Food and Beverage Food and Beverage Purchasing Customer Experience 85

Modern Restaurant Management

MARCH 13, 2020

Founded in Dubai in 2017, Kitopi began serving Brooklyn in November of 2019, and expanded to Manhattan in early 2020, following successful expansion through the Middle East and London. "This Nathan's Teams with Kitopi. Nathan’s Famous, Inc. is partnering with Kitopi. ” Del Taco Opening in Arizona.

Food and Beverage 121

Food and Beverage Food and Beverage Customer Experience Military Base 121

Lithos POS

JANUARY 27, 2022

5 Largest Fast Food Chains and Revenue (USD billions) | Lithospos. However, we see the restaurant business stopping for several reasons, such as a lack of clear planning or bad service, and more… The purpose of this blog is to explain, “Why do restaurants fail? Many businesses do nothing to satisfy their customers.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The In their Q3 2019 Food Sector Retail Index, Placer.ai, the world’s most advanced foot traffic analytics platform, looks at ten of the biggest QSR brands to see who came out on top this quarter.

Food and Beverage 102

Food and Beverage Food and Beverage Purchasing Food Prices 102

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. "ezCater's platform provides effortless online ordering and exceptional customer service." Orlando: Up to 40 locations. Panama City: Up to six locations.

Catering 137

Catering Catering Food and Beverage Food and Beverage 137

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. US Foods Holding Corp. launched Fall Scoop 2020, titled “On Point With Off-Premise – Designed To Make It.” On Point With Off-Premise.

Food and Beverage 134

Food and Beverage Food and Beverage Chef Online Ordering Systems 134

Modern Restaurant Management

JUNE 17, 2021

“The food at Taco John’s was definitely a differentiator as I was doing my research in the industry. ” Dejbakhsh has a strong background in the franchise and quick-service industry, with more than 40 years of experience within the sectors. . Customers also have the choice to customize their own creations.

Food and Beverage 148

Food and Beverage Food and Beverage Catering Catering 148

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Delivering Excellence. ” Supporting Local.

Food and Beverage 174

Food and Beverage Food and Beverage Purchasing Chef 174

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Following integration, Flippy ROAR’s zero-footprint design will be tested to improve employee and food preparation, for wider location integration. White Castle Employs Flippy the Robot.

Chef 137

Chef Hospitality Hospitality Food and Beverage 137

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

Food and Beverage 115

Food and Beverage Food and Beverage Chef Hospitality 115

Modern Restaurant Management

FEBRUARY 1, 2021

For more restaurant industry performance data visit the Restaurant Industry Snapshot: December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism. Sentiment for restaurant service and food improved significantly in December compared to a year ago. Same-store traffic growth for the month was -18.6

Food and Beverage 122

Food and Beverage Food and Beverage Customer Service Customer Service 122

Modern Restaurant Management

SEPTEMBER 24, 2021

With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. ” The brand will attend Anuga, the leading global trade fair for the food and beverage industry, for the first time. In all, 68 team members will be celebrated, bringing the total membership to 2,160. .

Food and Beverage 173

Food and Beverage Food and Beverage Hospitality Hospitality 173

Modern Restaurant Management

OCTOBER 4, 2021

Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.

Food and Beverage 153

Food and Beverage Food and Beverage Staffing Customer Experience 153

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Flippy ROAR for Sale.

Food and Beverage 138

Food and Beverage Food and Beverage Point of Sale Nutrition 138

Modern Restaurant Management

AUGUST 25, 2021

” Differentiating itself in the popular Mexican quick-service segment, Taco John’s prides itself on a unique menu that features delicious, quality-made food. The franchise increased its annualized figure by $400,000 from 2019 to 2020, a jump four times larger than its increase in the previous year. ”?.

Catering 166

Catering Catering Chef Food and Beverage 166

Modern Restaurant Management

MAY 5, 2020

Boston Market was assisted in establishing the partnership with Engage Brands by Piper Sandler Companies who provided investment banking services and Mackinac Partners, Inc. who provided business advisory and restructuring services. Cheetah Secures Funding. Plate IQ is currently partnering with HotSchedules, PayActiv and ICR.

Food and Beverage 105

Food and Beverage Food and Beverage Point of Sale Chef 105

Modern Restaurant Management

MAY 7, 2021

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. By updating our prototype to look more like our first locations, we hope to remind people of how great the food, atmosphere and experience was and continues to be today.”

Food and Beverage 159

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 159