Modern Restaurant Management

DECEMBER 30, 2024

Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. Restaurants succeed or fail based on loyalty, which is a direct result of customer experience.

Customer Experience 205

Customer Experience Food Prices Customer Service Customer Service 205

Modern Restaurant Management

JUNE 16, 2023

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them.

Online Ordering Systems 110

Online Ordering Systems Staffing Customer Service Customer Service 110

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The These increases were largely driven by boxed wine orders, and goPuff expects continued interest in both boxed and canned wine in 2020. ” Findings from the 2019 Global Food Security Index reveal that: ?

Food and Beverage 102

Food and Beverage Food and Beverage Purchasing Food Prices 102

Modern Restaurant Management

MAY 7, 2021

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Food and Beverage 159

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 159