Modern Restaurant Management

JULY 19, 2022

Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. Customers placed orders from their phones or computers, paying by credit card and having food dropped off without so much as talking to the delivery person. During Covid, however, in-person purchases dropped dramatically.

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Food and Beverage Food and Beverage Purchasing Customer Service 194

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. More than 1,200 questionnaires were collected as part of the survey, which took a close look at respondents’ experiences, attitudes and future intentions with regard to traveling and visiting hospitality-related businesses for the remainder of 2020.

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Hospitality Hospitality Customer Service Customer Service 145

Modern Restaurant Management

FEBRUARY 28, 2020

adults made a purchase while going about their day-to-day activities – commuting, cooking, cleaning, watching TV, even taking care of the kids. direct mail, labels/packaging, point-of-purchase receipts). voice activated calls to action will increasingly rock the marketplace in 2020 and beyond. Get Personal.

Purchasing 168

Purchasing Customer Service Customer Service 168

Modern Restaurant Management

MARCH 1, 2022

Surprisingly, 2021 traffic also was even with or slightly lower when compared to the highly volatile 2020. “Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. percent compared to 2019. Compare that to average net price, which was up 7.5 ” QSR App Adoption.

Food and Beverage 183

Food and Beverage Food and Beverage Purchasing Nutritionist 183

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. velocity in Neighborhood Bars has grown by 447 percent vs the equivalent week in 2020. Positive Signs for On-Premise. California.

Food and Beverage 196

Food and Beverage Food and Beverage Purchasing Customer Experience 196

Modern Restaurant Management

DECEMBER 28, 2020

Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. While 2020 was challenging, it has made all of us in the restaurant industry stronger and nimbler, and applying these lessons learned to our businesses in 2021 will give us a major advantage.

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Purchasing Customer Experience Customer Service Customer Service 230

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Food and Beverage 215

Food and Beverage Food and Beverage Catering Catering 215

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. In 2007, it was purchased by David and Camille Rutkauskas. So, when we had the chance to purchase it in 2007, we jumped on the opportunity.” Rex’s Chicken, the Tulsa.-based Every Wednesday, between 3-6 p.m.,

Food and Beverage 104

Food and Beverage Food and Beverage Purchasing Customer Experience 104

Lavu

NOVEMBER 11, 2019

To reduce money laundering and crime, the European Union has plans to phase out the 500-Euro note by 2020. Employees have been trained on how to politely educate customers who offer cash about the reason for this decision – saving the business time and money and faster customer service.

Point of Sale 101

Point of Sale Customer Service Customer Service Customer Experience 101

Modern Restaurant Management

NOVEMBER 11, 2019

PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. PAR), entered into an interest purchase agreement to acquire AccSys, LLC (f/k/a AccSys, Inc. The purchase price of $42 million for Restaurant Magic will be financed primarily through cash and equity. ParTech to Acquire Restaurant Magic.

Food and Beverage 118

Food and Beverage Food and Beverage Chef Purchasing 118

Modern Restaurant Management

JUNE 24, 2020

Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Plus, Square is also waiving dispatch fees until July 1, 2020. The stress impacts customer service and availability due to working multiple jobs and attrition. Visa SMB Help. In the wake of the COVID-19 pandemic.

Point of Sale 215

Point of Sale Hospitality Hospitality Recipes 215

Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. Take the camera to the market and introduce your purchases. 86% of customers view food-related content online and try new restaurants. Restaurant Manager Duties.

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Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

MARCH 13, 2020

Founded in Dubai in 2017, Kitopi began serving Brooklyn in November of 2019, and expanded to Manhattan in early 2020, following successful expansion through the Middle East and London. "This I’m honored to grow with a brand that promotes impeccable customer service and systemwide success. Nathan’s Famous, Inc.

Food and Beverage 145

Food and Beverage Food and Beverage Customer Experience Military Base 145

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Purchasing 110

Purchasing School Lunch Kitchen Design Hospitality 110

Modern Restaurant Management

DECEMBER 16, 2019

Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.” November and December purchases typically account for upwards of 50 percent of annual gift cards sales. That points to decent, but not great, overall holiday shopping. percent at hotels.

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Food and Beverage Food and Beverage Purchasing Food Prices 128

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. of food over 9,720 baskets since the pilot was instituted in late September 2020. “The first thing I thought of when I heard the executive order in March was, ‘Who is going to feed our customers?

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

SEPTEMBER 15, 2021

“The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. ” Attracting New Diners. ” Attracting New Diners.

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Food and Beverage Food and Beverage Purchasing Chef 178

Modern Restaurant Management

JANUARY 9, 2020

The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands, Inc. has agreed to acquire The Habit Restaurants, Inc.,

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Chef Customer Service Customer Service Food Safety 112

Modern Restaurant Management

FEBRUARY 1, 2021

For more restaurant industry performance data visit the Restaurant Industry Snapshot: December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism. Sentiment for restaurant service and food improved significantly in December compared to a year ago. The last time TSR traffic was this low was in June 2020.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. "ezCater's platform provides effortless online ordering and exceptional customer service." Orlando: Up to 40 locations. Panama City: Up to six locations.

Catering 165

Catering Catering Food and Beverage Food and Beverage 165

Modern Restaurant Management

JUNE 17, 2021

(Taco John’s), a leading quick-service Mexican franchise, is rapidly expanding its footprint through franchising in Colorado with restaurant and franchise entrepreneur, Dara Dejbakhsh. Dejbakhsh is purchasing five of Taco John’s existing units and is contracted to build five new locations.

Food and Beverage 172

Food and Beverage Food and Beverage Catering Catering 172

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. launched Fall Scoop 2020, titled “On Point With Off-Premise – Designed To Make It.” Each member of the coalition is committed to responsibility. Climatarian Menu.

Food and Beverage 162

Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Snower will lead the combined organization and partner closely with McDonough through the integration. and now, Philadelphia.

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Staffing Chef Hospitality Hospitality 126

Modern Restaurant Management

OCTOBER 4, 2021

In August of 2020, the percentage of sales from off-premise channels was much higher, which tends to result in lower “food” sentiment scores. restaurant traffic increased by +5 percent over the -10 percent decline in August 2020 and declined by -5 percent compared to the pre-pandemic level in August 2019.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” ” With plans to grow over 50 locations in 2020, Walk-On’s’ expansion will allow the Game On Foundation to further its reach and help even more young athletes thrive.

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Food and Beverage Food and Beverage Chef Hospitality 131

Modern Restaurant Management

AUGUST 11, 2021

” Despite obstacles in 2020, Dunkin’s non-traditional development continued with 27 additional restaurants, including openings throughout airports in Boston, San Antonio, St. “Together with DFSI – now our largest franchisee in the UK – we look forward to introducing new customers to the BETTER INGREDIENTS.

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Recipes Purchasing Kitchen Display System Convention Center 180

Modern Restaurant Management

SEPTEMBER 24, 2021

With the 2020 induction delayed due to the pandemic, 2021 will welcome two classes into this illustrious club. Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. New Sites for gfg. ” Stoner's Adds VP.

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Food and Beverage Food and Beverage Hospitality Hospitality 185

Modern Restaurant Management

AUGUST 25, 2021

The franchise increased its annualized figure by $400,000 from 2019 to 2020, a jump four times larger than its increase in the previous year. During the first two quarters of 2021, the brand’s systemwide sales increased by 68% from the first half of 2020. and total system sales (TSS) jumping 25.9%

Catering 167

Catering Catering Chef Food and Beverage 167

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. At the start of 2020, restaurant industry sales were set to outpace at-home food spending[1].

Food and Beverage 154

Food and Beverage Food and Beverage Point of Sale Nutrition 154

Modern Restaurant Management

MAY 5, 2020

Engage Brands will now assume ownership of Boston Market, purchasing the brand from affiliates of Sun Capital Partners, Inc. " Toast Delivery Services™ is an on-demand solution that does not require a Toast Point of Sale or Toast Hardware purchase. Terms of the private transaction were not disclosed. "We

Food and Beverage 122

Food and Beverage Food and Beverage Point of Sale Chef 122

Modern Restaurant Management

MAY 7, 2021

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. Mark Kelegian and his family purchased Randy’s Donuts in 2015. Through May 23, guests can donate $3 or more to purchase a No Kid Hungry pin-up at Genghis Grill restaurants across the country.

Food and Beverage 173

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 173

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Utilizing a digital software platform to help manage inventory, purchasing/ordering significantly help streamline budgets and see current and future costs that will impact the business.

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Hospitality Hospitality Customer Service Customer Service 227