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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. The restaurant experience was once solely comprised of human-to-human, in-person experiences.

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MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

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What Restaurants Need to Know About PPP Forgiveness, Including Recent Changes 

Modern Restaurant Management

The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), passed by Congress on March 27, 2020, provided more than $2 trillion in relief for both companies and individuals affected by the COVID-19 pandemic. Food prices fluctuate with changes in the supply chain.

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The Effects of Inflation on Restaurants and How to Combat Decreased Demand

Modern Restaurant Management

Restaurant traffic, while recovering and up nine percent in 2021 compared to 2020, is still 4 percent below pre-pandemic levels, with smaller chains and independent restaurants down by nine percent, according to a study by The NPD Group.

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Tech Investments That Will Help Restaurant Operators Grow Their Business

Modern Restaurant Management

The National Restaurant Association’s State of the Restaurant Industry report for 2023 found that operators are now in a “growth mindset” for this year and beyond as they see conditions continue stabilizing to pre-2020 levels, and even surpassing them.

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

These increases were largely driven by boxed wine orders, and goPuff expects continued interest in both boxed and canned wine in 2020. However, over the past three months, demand for Gushers has skyrocketed; as a result, goPuff anticipates Gushers to overtake Flamin’ Hot Cheetos as the #1 snack in 2020. Over-the-Counter.

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MRM Franchise Feed: Randy’s Donuts Plans Rise and Burger King Makes Sustainable Commitment

Modern Restaurant Management

Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. ’ We’re one of the only restaurants serving filet mignon and lobster at fast food prices.” Dave’s Hot Chicken is riding its red-hot momentum generated in 2020 into the first quarter of 2021 and beyond.