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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. BentoBox released its comprehensive 2020 Restaurant Trend Report. The most ordered menu item of 2020 came from South Carolina chain, New York City Pizza, and its “New York” thin-crust pizza.

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Five Steps for Improving Restaurant Efficiency in 2020

Modern Restaurant Management

Now that the new year is here, it’s the perfect time for restaurant operators to review their 2019 performance and identify areas that can be improved in 2020. Specifically, restaurant operators will want to look at data insights from their POS system, customer transactions, and payroll to identify 2020 goals.

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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

The study — “ Brand Loyalty 2020: The Need for Hyper-Individualization ” — comprises survey responses from 2,000 consumers and shows the more personalization tactics a brand uses, the more loyal a consumer is to that brand. “Historically, we see behavior change at the point of sale as a gradual shift over time.

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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. – Rushi Patel is the CRO & Co-Founder of Homebase In January of 2020, my company launched.

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Quick Facts About the Restaurant Revitalization Fund (RRF) Process

Modern Restaurant Management

The RRF will provide tax-free grants for food and beverage venues that lost revenues in 2020. For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. The requirements are a little different for businesses that started in 2020. The minimum amount is $1,000.

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Restaurant Reopening Resources

Modern Restaurant Management

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Beginning in May, restaurants that sign up for our “Open Door” pricing program will enjoy: No subscription fees through the end of 2020. No cover fees through September 30, 2020.

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