Modern Restaurant Management

DECEMBER 22, 2020

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Looking Ahead to 2021. Many of the trends that will take place in 2021 will build upon the lessons learned in 2020. ?

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Hospitality Hospitality Customer Experience Catering 197

Modern Restaurant Management

SEPTEMBER 12, 2022

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

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Point of Sale Catering Catering Customer Experience 212

Modern Restaurant Management

JANUARY 19, 2021

Here’s our predication for 2021–by the end of the year, every restaurant, big or small, will have a virtual banner under which they sell food catering to a different cuisine or market. In some cases, these online-only restaurants are bringing in more revenue than the actual business that supports them.

Catering 212

Catering Catering Chef Hospitality 212

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

Food and Beverage 215

Food and Beverage Food and Beverage Purchasing Catering 215

Modern Restaurant Management

NOVEMBER 11, 2022

Worldwide food service packaging market was valued at over USD 118 billion in 2021 and will surpass a revenue collection of USD 186 billion by 2028 with an annual growth rate of five percent from 2022 to 2030. In March 2021, nearly 47 percent of American citizens had used a food delivery application during the pandemic period.

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Food Service Food Service Catering Catering 166

Modern Restaurant Management

AUGUST 11, 2021

Mobile ordering apps may be why people ages 18-34 report ordering delivery and takeout more than other age groups (70 percent compared to 54 percent (aged 35-54) and 37 percent (aged 55+)), so having an easy-to-navigate website and smooth phone ordering process will help you cater to all diners. Build a Connection.

Catering 198

Catering Catering 198

Modern Restaurant Management

APRIL 6, 2022

One clearcut example of catering to customers’ demands comes from Sierra Mar restaurant in California. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Measures and Use Cases.

Food and Beverage 198

Food and Beverage Food and Beverage Catering Catering 198

Modern Restaurant Management

NOVEMBER 21, 2022

percent compared to the same period in 2021. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings.

Purchasing 197

Purchasing Recipes Catering Catering 197

Modern Restaurant Management

AUGUST 25, 2021

Throughout the paused activity of 2020 and 2021, people everywhere were reminded of the delicate ecosystem that exists between individuals and their communities, as well as between people and their planet. Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market.

Catering 197

Catering Catering Purchasing 197

Food Safety News

JANUARY 28, 2024

Clostridium perfringens and Salmonella were the agents responsible for the most foodborne outbreaks in Singapore from 2018 to 2021, according to a study. A total of 171 outbreaks involving 7,538 cases were investigated from January 2018 to December 2021. In 2020 and 2021, notifications decreased to 3.9

Catering 73

Catering Catering Food Preparation Food Safety 73

Modern Restaurant Management

FEBRUARY 21, 2022

Bn in sales in 2021, while Meat Alternative Market experienced a year-on-year growth of 5.2 percent in 2021. Through this approach, they are also able to cater to their customer’s taste while reducing the risk of using too much processed food. Now, there's no denying that there's money in this segment.

Food Preparation 221

Food Preparation Chef Recipes Catering 221

Modern Restaurant Management

NOVEMBER 4, 2021

In the past, brands had to cater to different customer types with little knowledge about their ordering preferences. On the surface, this may not mean much, but when you consider the impact that personalization can have, catering to different personas could be a make or break when it comes to customer loyalty.

Catering 203

Catering Catering Customer Experience 203

Bill Marler

JANUARY 17, 2024

perfringens food poisoning tend to happen in settings where large groups of people are served and keeping food at proper temperatures may be difficult—for example, hospitals, school cafeterias, prisons, nursing homes, and large events with catered food. Outbreaks of C. Most of these outbreaks happen in November and December. Navarro, M.,

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K-12 Nursing Home Food and Beverage Food and Beverage 229

Eating at a Meeting

DECEMBER 30, 2020

James Filtz is Director of Meetings and Special Events at the Ritz-Carlton New Orleans and Vice President of National Association of Catering & Events (NACE), becoming President Elect January 1, 2021. In this episode, Tracy and James chat about catering during COVID and what we will see in the future.

Catering 40

Catering Catering 40

Eating at a Meeting

DECEMBER 30, 2020

James Filtz is Director of Meetings and Special Events at the Ritz-Carlton New Orleans and Vice President of National Association of Catering & Events (NACE), becoming President Elect January 1, 2021. In this episode, Tracy and James chat about catering during COVID and what we will see in the future.

Catering 40

Catering Catering 40

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. To meet their expectations, operators can use detailed, data-driven guest profiles.

Inventory 189

Inventory Recipes Catering Catering 189

Modern Restaurant Management

DECEMBER 15, 2020

They expect digital ordering options, on-demand choices and services that cater to their online lifestyle. Full-Speed Ahead: 2021. The Rise of Digital Channels. Restaurants are serving guests who are more digitally enabled than ever before. Not to mention an increased level of personalization, regardless of interaction or touchpoint.

Customer Experience 175

Customer Experience Catering Catering 175

Modern Restaurant Management

OCTOBER 16, 2023

By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended. Adults 18+ to ask how COVID was impacting people’s comfort levels with eating out.

Catering 212

Catering Catering Purchasing 212

Modern Restaurant Management

APRIL 5, 2022

For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share. For example, the ghost kitchen model from Postmates weaves together top-performing food brands, caterers, and its marketplace.

Inventory Management 196

Inventory Management Inventory Point of Sale Inventory Management Software 196

Modern Restaurant Management

DECEMBER 20, 2021

There are also some concerns around the information QR codes collect, and while that can be a great sales insight for restaurants to help them analyse customer needs and habits and cater more to their requests, some diners are hesitant of the technology. OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S.

Food and Beverage 227

Food and Beverage Food and Beverage Customer Experience Catering 227

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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Food and Beverage Food and Beverage Inventory Customer Service 218

Hospitality Net

AUGUST 28, 2024

Yet there is a darker side to online catering platforms, which stand accused of exploiting workers – a charge that has been amplified since the COVID-19 pandemic. Hence, China’s government resolved in 2021 to protect workers through regulating the marketplace and ensuring labour welfare.

Catering 67

Catering Catering 67

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Kitchen operations.

Food Safety 196

Food Safety Inventory Recipes Restaurant Management 196

Modern Restaurant Management

DECEMBER 30, 2020

The most popular day of the week for online ordering is Friday, with Mother’s Day 2020 coming out on top as the most popular holiday for online catering orders. A break from breakfast : With fewer morning commutes to cater to, breakfast and coffee sales suffered. What about 2021?

Food and Beverage 211

Food and Beverage Food and Beverage Point of Sale Inventory 211

Modern Restaurant Management

MAY 3, 2021

These systems were often not created to support the volume they experienced when 67-68 percent of consumers have visited drive-thru or curbside pick up more often than before as of February 2021. QSR brands have scrambled to create efficiencies in lanes and speed up service to meet this need and keep people from waiting.

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Staffing Customer Service Customer Service Catering 197

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

Customer Service 167

Customer Service Customer Service Catering Catering 167

Modern Restaurant Management

APRIL 11, 2023

According to Statista , dark kitchens’ global market size in 2021 exceeded $56.71 The company is catering to changing customer needs and preferences and positioning itself as socially responsible and sustainable. through ghost-kitchen operator ChefSuite. billion and is only expected to increase.

Food and Beverage 189

Food and Beverage Food and Beverage Purchasing Customer Experience 189

Food Safety News

OCTOBER 3, 2023

Following decreases during the first lockdown in March to May 2020, bacterial and parasitic pathogens related to foodborne or environmental transmission routes recovered rapidly between June and September 2020, while those associated with travel or person-to-person transmission remained lower than expected for 2021.

Catering 87

Catering Catering Food Safety Hospitality 87

Modern Restaurant Management

OCTOBER 22, 2020

In addition, pop-up restaurants (100 openings) and seafood markets (84 openings) experienced an increase in openings compared to the same period in 2019, catering to consumers' interests in novel ways to dine and shop for food outside of traditional restaurant experiences.

Purchasing 198

Purchasing Catering Catering Restaurant Management 198

Modern Restaurant Management

FEBRUARY 23, 2021

We also sent our marketing teams to contact large businesses, hospitals, manufacturing plants, and schools to find out if we could help with food and catering. As the industry is on track to slowly get back to business as usual, restaurants should immediately begin planning to over hire and train staff for summer 2021.

Customer Service 180

Customer Service Customer Service Catering Catering 180

Modern Restaurant Management

MARCH 3, 2023

snack period traffic to restaurants and retail foodservice outlets increased by two percent in 2022, over a double-digit gain in 2021. Traffic at the retail foodservice morning meal, most of which were to convenience stores, was up four percent last year, over a three percent gain in 2021. percent of its restaurants catering to vegans.

Food and Beverage 203

Food and Beverage Food and Beverage Staffing Purchasing 203

Modern Restaurant Management

DECEMBER 17, 2020

Nearly a half (48 percent) of consumers are looking to pre-made/catered dinners, meal kits and takeout for their holiday meals. Consumers are looking towards pre-made/catered meals (15 percent), take-out (18 percent), and meal kits (15 percent) in place of meal prep for one of their holiday or New Year’s meals.

Food and Beverage 167

Food and Beverage Food and Beverage Purchasing K-12 167

Modern Restaurant Management

JUNE 17, 2022

From Health Consciousness to Animal Welfare, Plant-based Culinary Diet Caters to All. Transparency Market Research’s analysis of the global plant-based shrimp entrée bowls market predicts a significant rise in demand for the product between 2021 and 2031.

Nutrition 189

Nutrition Catering Catering Food Service 189

Modern Restaurant Management

MARCH 31, 2021

People are still gathering in small, private groups, so catering options can be updated to include pick-up or contactless delivery. Put together a PDF of easy recipes from the head chef that will help isolated families make something tasty and different using common pantry staples. Fulfilling Other Needs.

Restaurant Management 189

Restaurant Management Restaurant Manager Hospitality Hospitality 189

Food Safety News

SEPTEMBER 14, 2023

Between 2007 and 2021, 200 outbreaks were recorded. The highest amount during the study period was in 2021, and the lowest was in 2012. An increase in hepatitis E (HEV) cases from January to May 2021 was seen, with 105 infections reported across Switzerland. At least 4,668 people fell ill, 303 were hospitalized, and 18 died.

Food Safety 67

Food Safety Catering Catering Hospitality 67

Modern Restaurant Management

NOVEMBER 17, 2020

The survey insights show how the hospitality and event industry can pivot their offerings to cater to consumer preferences. A little under half of the respondents said yes, and of those 30 percent of them used catering for these events. percent responded “some time in 2021.” percent not so important, and 3.8

Food and Beverage 161

Food and Beverage Food and Beverage Purchasing Catering 161

Modern Restaurant Management

JULY 1, 2021

Once guests are seated, operators can cater to in-person diners who prefer contactless interactions with QR code ordering at every table and mobile payment solutions that eliminate the need to sign a receipt or wait in line to pay.

Point of Sale 177

Point of Sale Catering Catering Hospitality 177