Remove 2021 Remove Catering Remove Customer Experience
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MRM Research Roundup: Mid-April 2021 Edition

Modern Restaurant Management

With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. consumers to better understand their feelings about planning events in 2021. ” The Return to On Premise.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. California also experiences velocity gains with the average outlet increasing sales by 400 percent this week compared to the same week in 2020. Sales velocity is now -7 percent vs April 10, 2021. California.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Since the early stages of the health crisis, the State of What Feeds Us has monitored the surge in drive-thru visits and rise in curbside and in-store pickups as consumers sought a safer, more contactless customer experience. In the 2021 report, FranConnected analyzed over 165K FBC interactions between Jan. 1, 2019 to Dec.

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Spreading Southern Hospitality Through the Pandemic

Modern Restaurant Management

Services provided as part of our off-premise dining experience now include online ordering (pickup or curbside), drive through, traditional call-in take-out, third-party delivery, and catering. Technology is essential to best serve our customers. Looking Ahead to 2021.

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Five Ways Restaurant Technology Makes or Breaks Business

Modern Restaurant Management

When teams can utilize modern applications to run an efficient business and better understand and cater to patrons, then technology can become a valuable asset, not a hindrance. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. These trends reflect a broader shift towards faster, more efficient, and integrated payment solutions that cater to growing consumer demands for convenience, security, and personalization.

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Is Contactless Forever?

Modern Restaurant Management

Contactless dining can impose a challenge of creating a memorable customer experience without actually engaging with customers. However, there are several ways you can enhance the contactless dining experience to ensure customer satisfaction remains high and your restaurant runs smoothly and efficiently.