Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence.

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Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

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Modern Restaurant Management

DECEMBER 14, 2021

We were among the first to offer our crews the opportunity to be paid the day after the shift you worked through a program called Instant Pay and will continue to identify and implement initiatives that will help us provide our customers the best customer service while retaining employees and keeping them happy.

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Modern Restaurant Management

DECEMBER 21, 2020

Using the slowdown and shift of our business during COVID as an opportunity to refocus on basics that the customer experiences daily. We’ve used the cadence of our calls and our customer focus to retrain our system on how to get the most out of our high-quality proteins.

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Modern Restaurant Management

MARCH 13, 2020

.” Kent Ward, Chief Executive Officer of JK&T, said, “This new partnership with ICV is an exciting move, as they have extensive experience in building and growing the companies in which they invest. I’m honored to grow with a brand that promotes impeccable customer service and systemwide success.

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Modern Restaurant Management

DECEMBER 31, 2019

In 2020 restaurants will feel the pressure to develop ways to make traditional food service roles more appealing. Robotics and automation might bring new promise for restaurant jobs with a technology development appeal, allowing for a shift in focus to customer experience and greater work fulfillment. Pre-Recession Jitters.

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Modern Restaurant Management

AUGUST 19, 2020

Additional, more comprehensive courses are slated for development in 2020 and early 2021. OhWaiter enables businesses to provide full-service to guests via text message (SMS) alerts without downloading an app. The new course, available in September, will provide an introduction to bread baking, pastry arts, and cake decorating.

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Modern Restaurant Management

JANUARY 17, 2020

This year's awards will bring the Taco Bell Foundation to $17 million in total awarded scholarships since it first launched five years ago, well on schedule to meet its initial commitment of awarding $21 million by 2021. “Offering a consistently great experience as we continue to expand is critical. .

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Modern Restaurant Management

NOVEMBER 20, 2019

The application will be available for the 2020-2021 academic year until January 22, 2020 at 5:00 PM EST. Applicants must meet the requirements below in order to be eligible: Be of Asian and/or Pacific Islander ethnicity as defined by the U.S. Be enrolling as an undergraduate student in a U.S. Have a minimum cumulative GPA of 2.7

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Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. Almost 62% of the global population used the internet in October 2021. Of course, a large percentage of customers are also active on online platforms.

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Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

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Modern Restaurant Management

OCTOBER 29, 2020

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

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Modern Restaurant Management

FEBRUARY 1, 2021

Customer brand loyalty has survived the impact of the COVID-19 pandemic, which imposed a severe stress test on brands, according to Brand Keys 25th annual 2021 Customer Loyalty Engagement Index® (CLEI). The 2021 survey examined 94 categories and 855 brands. Pandemic Shaping Customer Service.

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Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO continues to execute on its hiring plans to recruit and invest in talent across their Product, Engineering, Customer Experience, and Sales Teams. Our investment community has energized around the launch and we’re looking forward to opening the first of several locations in 2021.”

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Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. White Castle Salutes Long-Term Employees. Overall U.S.

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Modern Restaurant Management

OCTOBER 4, 2021

This is an opportunity for brands to eliminate friction across the customer journey, from the moment an order is placed through to the moment a customer picks up their order. For restaurant brands, the digital pivot is imperative to getting the customer experience right.” Mobile orders are on the rise.

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Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days. The company reported a 24 percent same-store sales increase in March 2021. "We

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