Remove 2021 Remove Customer Experience Remove Point of Sale
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The Drive-Thru Customer Experience Revolutionized Through AI

Modern Restaurant Management

Operations, told analysts in April 2021 that more than 90 percent of their business was generated from their drive-thrus. According to data from the NPD Group, fast-food chains dominated the restaurant market for 12 months ending in March 2021, gaining 7.1 Joe Erlinger, head of McDonald’s U.S.

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Cashless Consumer Creates Need for Secure Connectivity

Modern Restaurant Management

Not only do businesses rely on an automated Point of Sale to handle a customer’s transaction–both fulfillment and payment– it is often preceded by customers interacting with digital signage, interactive apps, self-serve kiosks, and more. They’re expected to make up 51.7 percent of payments by 2024.

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Five Ways Restaurant Technology Makes or Breaks Business

Modern Restaurant Management

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. Ensure the integrity of every transaction.

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Four Key Predictions for Restaurant Tech

Modern Restaurant Management

Teams are able to increase tips and revenue without burnout, all while creating a positive customer experience. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. The oldest of the tech turned out to be the most tenacious in 2020-2021. POS Integrations.

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Blurring the Lines Between QSR and Retail

Modern Restaurant Management

Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Modernizing customer experiences and maintaining satisfaction are top priorities for retail and restaurant owners. Create an Experience in a Paper Bag.

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Ghost Kitchens to Open Up New Avenues for Restaurateurs

Modern Restaurant Management

For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share. Postmates' rapid growth and penetration in the virtual kitchen market has attracted so much interest that Uber planned to buy Postmates in late 2021 for $2.65

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Leveraging POS Systems to Future-Proof Your Restaurant and Maximize Profits

Modern Restaurant Management

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy.

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