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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Britt Mills, Senior Director of Customer Experience at Mobiquity.

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Three Critical Restaurant Advertising Strategies for 2021

Modern Restaurant Management

Focus on Customer Service and Personalized Experiences. Customer service and personalized experiences can differentiate yourself from cold, national corporations. Small businesses need to compete on their home court, and being the creative advertiser with great customer service will win each time.

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MRM Research Roundup: Mid-September 2021 Edition

Modern Restaurant Management

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. ” Attracting New Diners.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -7 percent vs April 10, 2021. Sales velocity is now -4 percent vs April 10, 2021. California.

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Price Matters: Inflation Wearing on Consumer Dining Behavior

Modern Restaurant Management

Vaccine rates are stable at 74 percent, a jump from a 17 percent vaccination rate reported in Q1 2021 and even surpassing the 60 percent of respondents who were or planned to get vaccinated. For table service, price ranked third as the reason for their dissatisfaction, with long wait times and poor customer service coming in ahead.

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Four Factors Likely to Drive Global Mobile Wallet Market Expansion

Modern Restaurant Management

For instance, Starbucks has been profoundly using mobile payment solutions to reinforce its public image and create high industry standards in customer services. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.

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Factors Likely to Drive Global Mobile Wallet Market Expansion

Modern Restaurant Management

For instance, Starbucks has been profoundly using mobile payment solutions to reinforce its public image and create high industry standards in customer services. They also provide customers the facility to save and store discount coupons and loyalty gift cards for future transactions.