Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019.

Food and Beverage 183

Food and Beverage Food and Beverage Purchasing Nutritionist 183

Modern Restaurant Management

MAY 22, 2024

Prior to joining IFMA in 2021, he led and managed businesses at Kraft, Jones Dairy Farm, Cargill, and McCormick & Co., Technology is required for both back-of-house and front-of-house efficiency and effective customer service. These new owners did not know the retail side and neglected to invest in it.

Customer Service 188

Customer Service Customer Service Restaurant Management Restaurant Manager 188

Modern Restaurant Management

AUGUST 10, 2022

To cope with their current challenges, food-service businesses need to look back on their lockdown experiences — and keep on innovating in order to keep customers coming back for more. First-Rate Service. consumers say they’re happy paying higher prices for great service. Seven out of 10 U.S.

Customer Experience 188

Customer Experience Food Service Food Service Food Prices 188

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. And it couldn’t be easier.

Customer Service 167

Customer Service Customer Service Catering Catering 167

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” Three quarters of all consumers are considering restaurant gift card purchases this year. ” The gift of food. Getting sauced.

Food and Beverage 167

Food and Beverage Food and Beverage Purchasing K-12 167

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. Many operators do not understand the importance of purchasing well. These are channels that e-commerce brands, like Amazon, have mastered.

Staffing 180

Staffing Culinary Education Customer Experience Purchasing 180

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. The combination of these two things will allow restaurants to run more efficiently and service more customers.

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Food and Beverage Food and Beverage Inventory Kitchen Display System 197

Modern Restaurant Management

DECEMBER 4, 2020

In ranking the top three characteristics respondents were looking for in online reviews before the pandemic, they overwhelmingly agreed on quality of service or products (80 percent), good prices (75 percent) and good customer service (75 percent). Rise in M&A and franchise purchases. Paytronix Systems, Inc.,

Hospitality 145

Hospitality Hospitality Customer Service Customer Service 145

Modern Restaurant Management

AUGUST 19, 2020

The purchase is expected to be completed in September 2020. Once recognized, the business simply draws from the customer’s PopID account before sending a text message confirming payment. PopID accounts also tie to loyalty programs for automatic credit with every purchase. Brands Inc. for approximately $25 million.

Food and Beverage 206

Food and Beverage Food and Beverage Chef Purchasing 206

Modern Restaurant Management

MARCH 13, 2020

A resident of Helena since 2006, she previously worked as a supervisor at Costco, where she learned the principles of running a successful and low overhead business, while also developing her customer service and employee management skills. “I’m passionate about introducing a new brand to the Helena area. .”

Food and Beverage 145

Food and Beverage Food and Beverage Customer Experience Military Base 145

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. Sales velocity is now -1 percent vs August 28, 2021. ” Attracting New Diners.

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Food and Beverage Food and Beverage Purchasing Chef 178

Modern Restaurant Management

NOVEMBER 20, 2019

In 2007, it was purchased by David and Camille Rutkauskas. So, when we had the chance to purchase it in 2007, we jumped on the opportunity.” military personnel to a free American Roadhouse Meal with the purchase of an entrée of $8.99 Rex’s Chicken, the Tulsa.-based Every Wednesday, between 3-6 p.m.,

Food and Beverage 104

Food and Beverage Food and Beverage Purchasing Customer Experience 104

Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. Almost 62% of the global population used the internet in October 2021. Of course, a large percentage of customers are also active on online platforms.

Inventory Management Software 52

Inventory Management Software Inventory Inventory Management Food and Beverage 52

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Food and Beverage 172

Food and Beverage Food and Beverage Catering Catering 172

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec.

Catering 165

Catering Catering Food and Beverage Food and Beverage 165

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Events Management will be offered to new and existing Bentobox customers for $0 per month through January 2021 with a $99 set up fee. ” Lunchbox Secures Funding. Free Menu QR Codes.

Chef 143

Chef Catering Catering Recipes 143

Modern Restaurant Management

FEBRUARY 1, 2021

Customer brand loyalty has survived the impact of the COVID-19 pandemic, which imposed a severe stress test on brands, according to Brand Keys 25th annual 2021 Customer Loyalty Engagement Index® (CLEI). The 2021 survey examined 94 categories and 855 brands. Pandemic Shaping Customer Service.

Food and Beverage 133

Food and Beverage Food and Beverage Customer Service Customer Service 133

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. Pizza lovers nationwide can help support this cause through Dec.

Purchasing 110

Purchasing School Lunch Kitchen Design Hospitality 110

Modern Restaurant Management

SEPTEMBER 15, 2020

Each pouch includes a barcode so that operators can also offer the product as an item to purchase. Our investment community has energized around the launch and we’re looking forward to opening the first of several locations in 2021.” For a no-purchase** entry method, see additional details below. Starting on Sept.

Food and Beverage 162

Food and Beverage Food and Beverage Chef Online Ordering Systems 162

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. White Castle Salutes Long-Term Employees. Overall U.S.

Food and Beverage 185

Food and Beverage Food and Beverage Hospitality Hospitality 185

Modern Restaurant Management

JANUARY 9, 2020

’s unmatched scale and strengths in franchising, purchasing and brand-building.” Cardmembers will need to activate by December 31, 2021 to enjoy the new benefit. The job skills that will be acquired by special needs adults include customer service, food safety, food prep, and many more.

Chef 112

Chef Customer Service Customer Service Food Safety 112

Modern Restaurant Management

OCTOBER 4, 2021

So, the small improvement in the percentage of positive mentions in August 2021 despite the easy comparison a year ago highlights the difficulties restaurants are facing regarding food execution due to staffing shortages and supply chain issues. Comparing April 2021 vs 2019 it is clear that recovery had returned to the On Premise.

Food and Beverage 170

Food and Beverage Food and Beverage Staffing Customer Experience 170

Modern Restaurant Management

AUGUST 11, 2021

Thus far in 2021, the company has expanded across Las Vegas at the Convention Center, LINQ Hotel, and Arizona Charlie’s Boulder Casino, as well as reopened with the unveiling of the new Virgin Hotel. In 2021 thus far, 13 new operators have signed on for 154 units, bringing the total to 35 operators and 420 units open or in development.

Recipes 180

Recipes Purchasing Kitchen Display System Convention Center 180

Modern Restaurant Management

AUGUST 25, 2021

Chicken Salad Chick had a successful first half of 2021, opening 17 new locations, including market debuts in South Florida; Roanoke, Virginia; and Indianapolis, Indiana. Chicken Salad Chick also welcomed four new franchise owners to the Chick network and gained a generous lead on the brand’s projected 40 openings for 2021.

Catering 167

Catering Catering Chef Food and Beverage 167

Modern Restaurant Management

NOVEMBER 1, 2024

Even the top-ranked restaurants aren’t immune to widespread criticism of customer service. As traffic to QSRs continues to decline , reviews mentioning customer service increased by 19 percent YoY, while those mentioning pricing declined slightly. percent, while references to staff attitudes were up 21.8

Food and Beverage 88

Food and Beverage Food and Beverage Staffing Customer Service 88

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. Mark Kelegian and his family purchased Randy’s Donuts in 2015. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days.

Food and Beverage 173

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 173