Modern Restaurant Management

DECEMBER 30, 2024

Fast food and food delivery gradually began changing that equation. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. In fact, we’ve seen Chipotle do just that.

Customer Experience 521

Customer Experience Food Prices Customer Service Customer Service 521

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. Poultry prices are up 15 percent to 18 percent ; the cost of eggs has risen 73 percent.

Customer Experience 472

Customer Experience Food Service Food Service Food Prices 472

Modern Restaurant Management

JUNE 30, 2023

To improve your brand and stay in customer’s consideration set, consider these six ways to enhance customer experience. Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups.

Customer Experience 450

Customer Experience Staffing Food Prices Purchasing 450

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Favorite Super Bowl Foods A JeffBet study revealed America’s favorite Super Bowl foods, with some gameday classics appearing further down the list than you might expect.

Food and Beverage 493

Food and Beverage Food and Beverage Purchasing Staffing 493

Modern Restaurant Management

JUNE 28, 2024

Customers indicate better performance across most aspects of the full-service restaurant experience — with food order accuracy (92) and waitstaff courtesy and helpfulness (90) leading the way — appreciating restaurants’ efforts to satisfy customers despite inflation.

Food and Beverage 296

Food and Beverage Food and Beverage Inventory Management Customer Experience 296

Modern Restaurant Management

MAY 7, 2021

The first of the three new restaurants is slated to open in Jacksonville in spring of 2022. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Food and Beverage 434

Food and Beverage Food and Beverage Purchasing Online Ordering Systems 434

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. billion consumers with restaurants every year.

Inventory Management 380

Inventory Management Food Prices Customer Service Customer Service 380