Remove 2022 Remove Customer Experience Remove Purchasing
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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Some have even developed lucrative new business models that they will continue to apply and scale in 2022. According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Use Data and AI to Reach Out and Touch Your Customers.

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The Digital Foodie: Top Trends That Will Drive 2022 Restaurant Marketing

Modern Restaurant Management

These co-marketing initiatives could tie in-game accomplishments to QSR brand offers and rewards, like purchasing points or other loyalty incentives. Similarly, this is an opportunity for QSR brands to not only drive sales but also collect user data by providing compelling experiences as gamers gravitate toward virtual worlds.

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How Fast-Casual Marketers Can Prepare for 2022 Dine-in Traffic

Modern Restaurant Management

Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve Though there are plenty of customers who will continue to enjoy restaurant delivery—as it’s become ingrained in our weekly way of life—the off-premises’ percentage of sales is likely to slide.

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What Does 2024 Look Like for the Restaurant Industry?

Modern Restaurant Management

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Explore New Customer Experiences Major brands are exploring ways to engage new audiences while retaining loyal customers.

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Mobile Ordering’s Role in Customer Retention

Modern Restaurant Management

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back.