Remove 2022 Remove Customer Service Remove Food and Beverage
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Seven Restaurant Trends That Will Define 2022

Modern Restaurant Management

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Modern Restaurant Management

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

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DoorDash Ordering Trends: Diners Are Picking Local

Modern Restaurant Management

The 2022 report shows diners are not creatures of habit: Consumers are swiping right on new restaurants and merchants with 60 percent of consumers having ordered from a new-to-them merchant in Q1’22 (compared to the merchants they ordered from in Q1’21). No meal is complete without the side dish!

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Consumers Are Trading Down. Here’s How to Prevent Trade-Out

Modern Restaurant Management

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

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Restaurants Can Fight the Bite of Chargebacks (Infographic)

Modern Restaurant Management

The digital era has had a huge impact on the food and beverage space. Local eateries often got in on the game by working with third-parties to facilitate delivery services. Consumers adjusted; between 2019 and 2020, online ordering for food/beverage rose by a record 93 percent. So, what changed?

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Spirit-based, ready-to-drink beverages will continue show vast white space, and bourbon should continue to thrive. – Tim McLaughlin, Founder & CEO, GoTab. "We

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MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

In short, consumers are ordering more food, and for larger parties. “Wait times, poor customer service and order inaccuracy — not price — are being cited in our surveys as the top reasons for dissatisfaction,” said Acerra. ” Highlights from the report include: Fast Food and the Drive-Thru.