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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Fast food and food delivery gradually began changing that equation. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations.

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Automation Can Help with Restaurant Staffing Shortages

Modern Restaurant Management

According to the National Restaurant Association’s 2022 State of the Industry Report, seven out of 10 restaurant owners report not having enough workers to keep their business open at full capacity. In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins.

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The Restaurant Industry Two Years Into COVID

Modern Restaurant Management

According to The Wall Street Journal, food prices are estimated to rise on average five percent in the first half of 2022, while other sources point to a seven-percent increase by the end of the year. This estimate will likely be well under the price jump as fuel costs continue to rise. Increase in Costs.

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2021: A Year of Navigating Shortages

Modern Restaurant Management

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond.

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The Effects of Inflation on Restaurants and How to Combat Decreased Demand

Modern Restaurant Management

While 2021 was the year of the comeback for restaurants, 2022 is proving to be a very different story. In planning the second half of 2022, restaurants must offer value to consumers and prepare a strategy around the remaining mega pay weeks to ensure they are top of mind when consumers have spending power.

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Tech Will Be Essential to Boost Food Safety and Quality in 2023

Modern Restaurant Management

As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . million tons of grain.

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2022 European Hotel Transactions

Hospitality Net

However, the Russian invasion of Ukraine in February 2022, which fueled huge increases in energy and food prices, overall inflation and therefore interest rates, resulted in a mixed picture for hotel transactions for the year. billion, total volume in 2022 fell short of 2021 by 18%, with 37 fewer transactions.