Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. For instance, data enables you to know a patron – let’s call her Mary – regularly purchases a strawberry sundae with extra whipped cream and nuts.

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Hospitality Hospitality Customer Experience Point of Sale 473

Modern Restaurant Management

JANUARY 10, 2022

Here are six things you can expect to see in back-of-house tech in 2022. Front of house tools will take a backseat in ghost kitchens while BOH will continue to manage inventory, purchasing, scheduling, recipe costing, and more. Expanding the Tech Stack. However, BOH technology has long been at the bottom of the list for many operators.

Inventory 520

Inventory Recipes Restaurant Management Restaurant Manager 520

Modern Restaurant Management

MARCH 11, 2022

These co-marketing initiatives could tie in-game accomplishments to QSR brand offers and rewards, like purchasing points or other loyalty incentives. Using affinity marketing, brands are teaming up with non-competitors as they capitalize on the interests of their consumers for sporting events, concerts and now, gaming platforms.

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Staffing Food Preparation Customer Experience Restaurant Management 520

Modern Restaurant Management

DECEMBER 30, 2024

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. Fast food and food delivery gradually began changing that equation.

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Customer Experience Food Prices Customer Service Customer Service 519

Modern Restaurant Management

JANUARY 25, 2022

This purchase won’t increase revenues or efficiencies, but will create additional costs. Thinking Strategically in 2022. As you move into 2022, using this litmus test can help you make smarter decisions without a lot of contemplation. . "How Another client thought that showcasing his dishes, menu, events, etc.

Food and Beverage 474

Food and Beverage Food and Beverage Staffing Hospitality 474

Modern Restaurant Management

FEBRUARY 1, 2022

Now, as we enter 2022, predictions indicate a big shift back to sit-down dining. (We’ve According to a recent article in QSR Magazine , Chipotle leverages techniques like predictive modeling to trigger purchasing journeys in new and lapsed customers. Perhaps one reason it’s accrued 24.5

Customer Experience 493

Customer Experience Purchasing 493

Modern Restaurant Management

DECEMBER 16, 2021

You go to that food locker and scan your code, and the door opens and you get your purchase. 2022 will be the year where the restaurant industry shows the world how flexible and techno-savvy it really is. Pared down menus that began with COVID are continuing due to shortages in the commodities market that will continue in 2022.

Food and Beverage 450

Food and Beverage Food and Beverage Staffing Inventory 450

Modern Restaurant Management

JANUARY 29, 2025

Since the outbreak began in 2022, the U.S. Retailers : Grocery stores have responded by imposing purchase limits on eggs to manage supply. Including clauses for inflation adjustments and bulk purchasing discounts can maximize savings. Bakeries and breakfast-focused establishments are particularly vulnerable.

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Food Supply Inventory Management Purchasing Inventory 373

Modern Restaurant Management

JUNE 7, 2022

However, when asked in Q1 2022, just 81 percent had made a weekly stop. When asked in March 2022 whether they anticipated ordering from drive-thru restaurants "more" or "much more" going forward, Gen Z respondents had the most significant drop, moving from 34 percent at the end of 2021 to 12 percent in March 2022.

Purchasing 520

Purchasing 520

Modern Restaurant Management

OCTOBER 9, 2023

While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. percent) and trending downward since January 2022, when it was just 15.5 percent lower than 2019.

Purchasing 482

Purchasing 482

Bill Marler

MAY 30, 2022

Illness onset dates range from March 28 – April 30, 2022. People who purchased FreshKampo and HEB fresh organic strawberries between March 5, 2022, and April 25, 2022, and then froze those strawberries for later consumption should not eat them. Illness onset dates range from March 28 – April 30, 2022.

Purchasing 277

Purchasing FDA Hospitality Hospitality 277

Bill Marler

JUNE 10, 2022

As of May 31, 2022, a total of 18 outbreak-associated cases of hepatitis A have been reported from 3 states – California (16), Minnesota (1) and North Dakota (1). Illnesses started on dates ranging from March 28, 2022, to May 6, 2022. Individuals became ill between early and mid-April 2022. Final WDM – To Be Filed.

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Purchasing Food Safety FDA Hospitality 319

Modern Restaurant Management

OCTOBER 24, 2022

According to the Q2 2022 Gift Card Gauge from Fiserv, 37 percent of consumers say they have already taken advantage of a gift card promotion in 2022, and 58 percent say that gift card promotions will motivate them to buy more gift cards during this inflationary period. Look for Cross-Promotional Opportunities.

Purchasing 390

Purchasing 390

Bill Marler

MAY 29, 2022

Illness onset dates range from March 28 – April 30, 2022. People who purchased FreshKampo and HEB fresh organic strawberries between March 5, 2022, and April 25, 2022, and then froze those strawberries for later consumption should not eat them. Illness onset dates range from March 28 – April 30, 2022.

Purchasing 293

Purchasing FDA Food Safety Hospitality 293

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back.

Point of Sale 473

Point of Sale Purchasing Customer Experience 473

Modern Restaurant Management

DECEMBER 18, 2023

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

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Inventory Customer Experience Staffing Purchasing 506

Modern Restaurant Management

NOVEMBER 24, 2021

To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond. Looking ahead : Equipment manufacturers estimate that prices will stop climbing sometime in 2022. Labor Shortages.

Purchasing 474

Purchasing Food Prices Chef 474

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. As we enter Q2 2022, it’s a different view. Look no further than the sacred coffee shop purchase for the final word on consumers’ reaction to climbing prices.

Customer Service 474

Customer Service Customer Service Purchasing 474

Modern Restaurant Management

JULY 6, 2022

While 2021 was the year of the comeback for restaurants, 2022 is proving to be a very different story. By decreasing overall disposable income, inflation erodes consumer purchasing power. Effect of Inflation on Consumer Demand. Higher inflation affects restaurant owners, operators and their customers.

Purchasing 493

Purchasing Food Prices 493

Modern Restaurant Management

MAY 10, 2022

On May 6, 2022, a panel of three judges in the Court of Appeals for the Ninth Circuit considered a challenge to California’s ban on foie gras. This means that California consumers may purchase foie gras for their individual use through third-party delivery companies.

Purchasing 507

Purchasing 507

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 The greatest incentive for downloading an app is, in fact, the prospect of saving money on purchases. If current projections from the U.S.

Purchasing 531

Purchasing Hospitality Hospitality 531

Modern Restaurant Management

MARCH 23, 2023

Our graphs of early 2022 quick-service restaurant traffic trends looked like a mountain range — a significant dip in performance followed by a steep climb, thanks to the appearance and ultimate retreat of the omicron variant. According to our February QSR trends: Customers are reducing the number of items they purchase to spend less.

Purchasing 434

Purchasing 434

Bill Marler

AUGUST 7, 2022

Peanut Butter: As of July 27, 2022, a total of 21 people infected with the outbreak strain of Salmonella Senftenberg were reported from 17 states. Illnesses started on dates ranging from February 20, 2022, through May 24, 2022. On May 20, 2022, J.M. Individuals became ill between early and mid-April 2022.

Purchasing 273

Purchasing Food Safety FDA Hospitality 273

Modern Restaurant Management

NOVEMBER 21, 2022

As is the norm in the widespread economic landscape of 2022, inflation has well-and-truly hit the restaurant industry. In August of this year, the cost for consumers of purchasing food away from home rose by 8.3 percent compared to the same period in 2021. Some implemented loyalty programs to promote recurring customers.

Purchasing 492

Purchasing Recipes Catering Catering 492

Modern Restaurant Management

APRIL 26, 2023

At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. On the bright side, sales continue to perform positively compared to last year, primarily driven by price increases throughout 2022. The survey results were supported by performance.

Purchasing 398

Purchasing 398

Modern Restaurant Management

JUNE 14, 2022

We warned that medical trend (the rate of increase in medical plans) would be increasing in 2022 and in 2023. While the existing studies indicate similar trend rates for 2022 and 2023, as mentioned above, there is growing evidence that the general inflation rate will drive even higher than forecasted medical costs.

Hospitality 457

Hospitality Hospitality Purchasing 457

Modern Restaurant Management

NOVEMBER 15, 2021

The Good Food Institute reports that 98 percent of people who purchase plant-based meat are also purchasing conventional meat. Join thousands of other industry professionals levelling up their menus in time for 2022. According to the Plant Based Foods Association, plant-based foods in the U.S.

Food and Beverage 473

Food and Beverage Food and Beverage Chef Purchasing 473

Modern Restaurant Management

DECEMBER 29, 2022

The immediate 2022 labor crunch has been extremely painful for operators. Operators will continue incentivizing in-house delivery and in-app purchases. The need for new or unified technology will drive more franchisors to add technology fees. The worst of the labor problem is beginning to ease.

Chef 531

Chef Purchasing 531

Modern Restaurant Management

APRIL 5, 2022

According to The Wall Street Journal, food prices are estimated to rise on average five percent in the first half of 2022, while other sources point to a seven-percent increase by the end of the year. This law went into effect January 1, 2022, but was stayed for six months by a California Supreme Court Judge. Increase in Costs.

Food Prices 493

Food Prices Purchasing 493

Modern Restaurant Management

MAY 18, 2022

Since a typical employer will have about 40% of their employees purchasing dependent coverage (dependent penetration) and the restaurant industry averaging around 10 percent, the comparison to the norm is flawed. percent in 2022, down from 7.0%. In 2021, the difference was 0 percent and for 2022, it is forecast to be only 3.4

Purchasing 531

Purchasing Hospitality Hospitality 531

Modern Restaurant Management

MARCH 3, 2023

million jobs over the past 24 months, bringing the industry total to 15 million at the end of 2022; however, the foodservice industry remains 400,000 jobs below pre-pandemic levels. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. How Do You Stack Up?

Food and Beverage 508

Food and Beverage Food and Beverage Staffing Purchasing 508

Modern Restaurant Management

MARCH 1, 2022

” In 2021, the quantity per transaction — or how many items were purchased in a single order — was up 14.3 Dry January has been growing in popularity for a number of years, and 2022 saw participation grow to 35 percent in the US – a significant increase from 21 percent of consumers who took part in 2019.

Food and Beverage 458

Food and Beverage Food and Beverage Purchasing Nutritionist 458

Bill Marler

JUNE 3, 2022

Food and Drug Administration are investigating a multistate outbreak of hepatitis A potentially linked to contaminated fresh organic strawberries reportedly sold as FreshKampo or HEB, purchased in the United States between March 5, 2022, and April 25, 2022. Individuals became ill between early and mid April 2022.

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Purchasing Food Safety Hospitality Hospitality 215

Modern Restaurant Management

MARCH 1, 2023

Also, BOH staff should establish a declining spending budget to account for weekly purchases and pinpoint how much budget remains for need-it-now food and ingredient purchases. This assists with calculating current stock levels, along with tracking future costs, forecasting, and optimal inventory management.

Purchasing 428

Purchasing Inventory Management Chef Food Storage 428

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. Meal kits, prepared by restaurants for consumers, became a great way for restaurants to supplement revenue during the pandemic.

Purchasing 508

Purchasing 508

Modern Restaurant Management

JULY 19, 2022

Also, as of 2019, up to 35 percent of in-person restaurant purchases were paid for in cash. During Covid, however, in-person purchases dropped dramatically. Rather, they may have hijacked the account of a legitimate cardholder, or cobbled together a fake persona from bits of data purchased on the dark web.

Food and Beverage 487

Food and Beverage Food and Beverage Purchasing Customer Service 487

Modern Restaurant Management

MAY 17, 2023

According to the National Restaurant Industry’s 2022 State of the Restaurant Industry , 85 percent of Gen Zers use third-party platforms like DoorDash, Grubhub, or UberEats. Engage in Corporate Social Responsibility According to Fuse Marketing , 84 percent of Gen Z would be more likely to purchase from a brand that gives back.

Purchasing 474

Purchasing 474