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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

2024 was a year of experimentation with AI, with restaurants testing it on customer-facing interactions, like AI drive-thru ordering, with varying degrees of success. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers.

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Agrifoodtech Funding Drops 12.5% YoY, The De-Evolution of the Alt-Meat Revolution + More

Food + Tech Connect

Image Credit: Food Navigator Every week we track the business, tech and investment trends in CPG, retail, restaurants, agriculture, cooking and health, so you don’t have to. In the first half of 2024, agrifoodtech startups experienced a 12.5% Here are some of this week’s top headlines. Agrifoodtech Funding Drops 12.5%

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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. The innovations introduced in 2024 set the stage for progress, but 2025 is the time to move from experimentation to optimization.

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MRM Research Roundup: Mid-Year 2024

Modern Restaurant Management

“Both full-service and fast food restaurant customers are skewing a bit more toward higher income levels and college graduates,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. between January and May 2024. Social activities (e.g.,

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The Fresh Forecast: Trends in Retail Foodservice 

The NAFEM Show

Key takeaways: The retail foodservice industry faces challenges around changing customer preferences and purchase patterns, supply chain issues and technology. Grocery and convenience stores must strike the right balance between price and quality to meet consumer expectations in the age of “value shopping.”

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MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). Restaurateurs are not only investing in AI to address labor challenges – more established automation tools are also on the agenda in 2024.

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2023 outlook: The state of the plant-based meat category

GFI

Given plant-based meat’s premium price and this period of inflation, this may have influenced consumers to trade down, underscoring the importance of reaching price parity with conventional meat. Purchasing patterns can further illuminate some of the factors at play. This article dives deep into plant-based meat sales.