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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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In 2025, Small Changes Will Have a Big Impact on Pizza Restaurants

Modern Restaurant Management

AI: Optimizing Operations and Enhancing Customer Experience Artificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands. Customers are increasingly expecting restaurant-quality food, even when dining at home.

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Adopting Tech Solutions Is the Smartest Decision Restaurants Can Make

Modern Restaurant Management

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Improve the customer experience.

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Retail Trends “2025” – How LithosPOS Can Help You Stay Ahead of the Competition

Lithos POS

Are you worried that new retail trends in 2025 could threaten your growth and market dominance in your retail business? In this blog, we’ll explore the key retail trends for 2025 and how LithosPOS , the leading POS software solution , can help you stay on top. Key Retail Trends for 2025 1.

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MRM Research Roundup: End-of-April 2021 Edition

Modern Restaurant Management

“Digital ordering is now a key part of the customer experience and that means restaurants need to make it a priority within their own operations. Customers will continue to expect a complete digital experience in addition to an on-premises experience, not as a replacement. .

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MRM Franchise Feed: Currying Up Favor and Committed Taco

Modern Restaurant Management

Taco Bell committed to making all consumer-facing packaging recyclable, compostable or reusable by 2025 worldwide. "It's no secret that Taco Bell marches to the beat of its own drum, and we provide our fans with unexpected experiences year after year. Taco Bell's 2020 Commitments.