Modern Restaurant Management

DECEMBER 30, 2024

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience.

Inventory 176

Inventory Inventory Management Purchasing Food Prices 176

Modern Restaurant Management

DECEMBER 30, 2024

In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. In 2025, I believe we’ll see the smart restaurant brands get very focused on how they leverage AI to improve the customer experience.

Customer Experience 100

Customer Experience Food Prices Customer Service Customer Service 100

The NAFEM Show

JULY 3, 2024

Shopping for value With inflation and rising food prices, customers crave value. However, this doesn’t just mean the lowest price point since many customers still demand quality products. Tapping into data The best way to understand customer purchase patterns and inventory demand is to look at the data.

Inventory 52

Inventory Purchasing Customer Experience Inventory Management 52