Remove 2027 Remove Catering Remove Customer Experience
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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

By 2027, the market research organization projects ghost kitchens’ worldwide market size to reach $112.53 This channel-blurring opportunity opens the door to new customers, bringing a swell of benefits for the participating businesses that would have otherwise not partnered. through ghost-kitchen operator ChefSuite.

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MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

How operators are catering to their customers online Off-Premise Sales on the Rise : Ninety-nine percent of operators use at least one online ordering platform, with 39 percent offering a direct online ordering option. This will help operators not only reach new audiences, but also stay top of mind to drive repeat business.

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From Counter to Kiosk: The Evolution of Ordering in Restaurants

Total Food Service

With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. While technology plays a pivotal role, the underlying driver is the desire to meet evolving customer expectations. For many diners, time is of the essence.

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MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

A convenience trends survey commissioned by leading International branding and customer experience agency I-AM has revealed that almost three-quarters of consumers (74 percent) would be happy to wait longer for goods if the delivery method was more sustainable. Mezcal Sales to See Strong Growth through 2027.