Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. Internet connectivity issues can disrupt customer experiences, and not having adequate technology can hinder the effectiveness of virtual hospitality initiatives.

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Hospitality Hospitality Customer Experience Online Ordering Systems 449

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. It’s not just about speed, efficiency or frugality – it’s a seamless customer journey. billion by 2027. billion and is expected to grow to $223.7

Food Service 491

Food Service Food Service Online Ordering Systems Customer Experience 491

Modern Restaurant Management

NOVEMBER 27, 2024

Based on the report’s findings, TouchBistro predicts the following trends and opportunities for 2025 and beyond: Accelerating Back-of-House Automation : In 2025, operators should hone in on their back-of-house, where cost-saving automations can make a major difference, without taking away from the customer experience.

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Food and Beverage Food and Beverage Catering Catering 221

Modern Restaurant Management

SEPTEMBER 26, 2023

And experts predict the market will increase close to $500B by 2027. Due to the growth and increased demand, leading food delivery platforms such as Uber Eats, DoorDash​, and Grubhub are also facing the growing threat of fraud and abuse on both the customer and driver sides as scams and scammers become more sophisticated.

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Customer Experience 493

Modern Restaurant Management

APRIL 11, 2023

By 2027, the market research organization projects ghost kitchens’ worldwide market size to reach $112.53 This channel-blurring opportunity opens the door to new customers, bringing a swell of benefits for the participating businesses that would have otherwise not partnered. .= through ghost-kitchen operator ChefSuite.

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Food and Beverage Food and Beverage Purchasing Customer Experience 474

Modern Restaurant Management

MAY 26, 2023

billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93

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Hospitality Hospitality Customer Experience 251

Modern Restaurant Management

JANUARY 15, 2020

A convenience trends survey commissioned by leading International branding and customer experience agency I-AM has revealed that almost three-quarters of consumers (74 percent) would be happy to wait longer for goods if the delivery method was more sustainable. Mezcal Sales to See Strong Growth through 2027.

Food and Beverage 275

Food and Beverage Food and Beverage Purchasing Restaurant Management 275