Remove 2027 Remove Customer Experience Remove Food and Beverage
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MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. There were 11 percent more transactions on Thanksgiving Eve than on the average Wednesday in 2023.

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Need to Reach New Customers? Step Outside the Box

Modern Restaurant Management

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

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MRM Research Roundup: Mid-January 2020 Edition

Modern Restaurant Management

Comfort food and innovation are pairing up on this year's list of what's hot in trends and creations coming to diners from restaurant kitchens. And, while CBD-infused foods led the 2019 survey, they slipped out of the top ten this year. Consumers experience problems with multi-restaurant delivery websites/apps an average of 24.4

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From Counter to Kiosk: The Evolution of Ordering in Restaurants

Total Food Service

Offering a More Convenient Customer Experience With their intuitive interfaces, kiosks promise swift service. Customers can effortlessly navigate menus, place orders, and finalize payments in seconds. 56% of diners admit their patience wanes after waiting in line for 5 minutes to order food.