Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. Virtual hospitality could also lead to more streams of revenue. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 449

Hospitality Hospitality Customer Experience Online Ordering Systems 449

Total Food Service

SEPTEMBER 18, 2023

Initially met with skepticism, self-service ordering kiosks have become an integral part of the hospitality sector. With over 65% of quick-service customers 1 opting for kiosk-based ordering, the labor shortages have acted as a catalyst, propelling businesses to explore automated solutions. For many diners, time is of the essence.

Food and Beverage 91

Food and Beverage Food and Beverage Hospitality Hospitality 91

Modern Restaurant Management

MAY 26, 2023

billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93

Hospitality 251

Hospitality Hospitality Customer Experience 251

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. ” Key findings from the study: ? as opposed to at the door at the time of pick-up. ?

Customer Experience 461

Customer Experience Hospitality Hospitality Purchasing 461