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Leveraging Technology for a Tailored Customer Experience One way QSRs can harness the power of technology is through virtual hospitality, a rapidly emerging and evolving field of study that fundamentally changes how to personalize the customer experience. Virtual hospitality could also lead to more streams of revenue.
Payments will play a pivotal role in shaping retail and hospitality experiences in particular, moving beyond transactional utility to become a key driver of customer engagement. Frictionless payments are critical in hospitality settings, where delays or complications can create negative experiences.
As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Across the hospitality and restaurant sectors, mobile wallets are increasingly adopted to offer enhanced customer convenience and comfort. Surging Deployment in the Restaurant Industry.
As per a recent report by Global Market Insights, mobile wallet market size is projected to exceed USD 700 billion by 2027. Across the hospitality and restaurant sectors, mobile wallets are increasingly adopted to offer enhanced customer convenience and comfort. Surging Deployment in the Restaurant Industry.
billion in 2027. The hospitality industry is making great strides when it comes to making services accessible to all—a phenomenon which has only accelerated with the advent of extraordinary technologies inspiring change and enabling all restaurants to design and innovate with accessibility in mind.
Langham Hospitality Group (LHG) and Artisan Hospitality, a joint venture led by a subsidiary of Singapore’s Oxley Holdings, are proud to announce the planned opening of The Langham, Kuala Lumpur in 2027.
SH Hotels & Resorts, the hospitality management company founded by visionary Barry Sternlicht, Chairman and CEO of Starwood Capital Group, today announced plans to redefine luxury and sophistication in the Maldives with the forthcoming debut of Baccarat Hotel & Residences Maldives in 2027.
Oetker Collection has revealed plans to open a new property in St Tropez in 2027. Working closely in partnership with the property’s owners, the Pariente and Essebag families, the new hotel — which is currently unnamed — is planned to open in time for the 2027 season.
Ennismore, the fastest-growing lifestyle and leisure hospitality company, and Alfasi Group, a design-driven property developer, are delighted to announce the signing of The Hoxton in Melbourne as part of the Matchworks Precinct located at 560 Church Street, Cremorne.
Nestled in the heart of the renowned Primitivo wine region, La Maviglia will make its debut in Puglia in 2027, pairing the luxury of the Italian coastline with an unprecedented level of bespoke hospitality.
RIU Hotels & Resorts has reaffirmed its commitment to sustainability in the Maldives by renewing its collaboration on the Blue Reef Reforest project for a further three years (until 2027) and launching a new alliance with the Maldives Whale Shark Research Programme (MWSRP).
The National Retail Federation called ghost kitchens a $43 billion industry , and Hospitality Technology predicts that number will rise to $71.4 billion by 2027. Everyone from small concepts to large chains, like Wendy’s, Applebee’s, and Cracker Barrel, are turning to ghost kitchens amid the ongoing pandemic.
The new hotel, set to open in 2027, joins Radisson Hotel Group’s rapid growing portfolio in the UK and Ireland, which now includes more than 70 hotels in operation and under development in the region.
Slated to open Q1 2027, W Manchester, with 162 rooms, will be the brand’s third property in the UK, with sister property, W Edinburgh set to open Q4 2023, bringing bold design, distinctive dining and always-on programming. Marriott International, Inc.,
Slated to open in 2027, the hotel will showcase an Art Nouveau design and emphasize wellness. Mandarin Oriental Hotel Group is set to revitalize and rebrand the historic Gellert Hotel in Budapest, renaming it as the Mandarin Oriental Gellert, Budapest.
is pleased to announce that it has signed an agreement to operate and manage Hotel Okura Suzhou in Suzhou, China from 2027. Hotel Okura Co., The agreement with Suzhou Ronghe Real Estate Co., which is owned by Suzhou Harmony Development Group Co., Marimo Holdings, Inc. and Sumitomo Corporation, was signed on December 20.
The 5-star hotel, expected to open in 2027, will be located in Palazzo Caravita di Sirignano, adjacent to the Villa Pignatelli museum. Rocco Forte Hotels will launch its first hotel in Naples, after signing a management agreement with fashion company Capri Group.
Looking towards Vietnam, Centara is set to open two exceptional properties in Vung Tau City, a popular destination along the southern coast in Q1 of 2027.
Slated to open in 2027, RIMAP Hospitality has announced that it has broken ground on the Renaissance Marriott Ottawa—a 230-room hotel in downtown Ottawa situated at 395 Slater Street.
It follows the previously announced projects in Maldives, Miami Beach and Bodrum which are set to open between 2026 and 2027. Bvlgari Hotels & Resorts is delighted to announce its newest project, the Bvlgari Resort & Mansions Cave Cay, in the Bahamas, scheduled to open in 2029.
The Group’s 4th hotel in Kenya and first Radisson property in the country, is the new build, 200 room Radisson Hotel Nairobi Airport, scheduled to open mid-2027. With proximity to JK International Airport, the property will be easily accessible to tourists as well as business travelers.
one of Korea’s leading real estate developers, to manage Rosewood Seoul, a new build ultra-luxury hotel set to open in 2027. Rosewood Hotels & Resorts® has been appointed by Eleven D&C Co.,
Businesses with fewer than 10 full time employees will have until 31 st March 2027 to comply. At Food Safety Guru, we offer a Digital Food Safety System that’s tailored to meet the needs of UK-based food and hospitality businesses. However, DEFRA are encouraging businesses to comply at the earliest opportunity.
Expected to open in 2027 in the heart of Texas Hill Country, the luxury resort will introduce the brands sincerely elegant service to the emerging Fredericksburg destination just under two hours outside of Austin and San Antonio.
Grosvenor and EIH London Investments Ltd have today announced that South Molton, in London’s prestigious Mayfair, will be home to the Indian luxury hospitality group’s first Oberoi Hotel in the UK.
The global hospitality market reached nearly $4.7 trillion in 2027. trillion and was forecast to grow to $5.8 There has been a lot of disruption to this economic sector since the pandemic, that includes food, drink, accommodation, and leisure activities like golf and amusement parks.
trillion by 2027. The global business travel industry has rebounded at a more accelerated rate than expected just a year ago and is now expected to surpass its pre-pandemic spending level of $1.4 trillion in 2024 − and grow to nearly $1.8 In 2022, global business travel spending rose 47% to $1.03
billion by 2027. While the growing popularity of food trucks is likely to bring more customers, the longer queuing times this could bring is likely to be a challenge for many popular hospitality managers. The food truck market is growing at a healthy CAGR of 4.29% and is expected to reach a value of $2.65
This expansion puts the international hotel owner and operator on track to pass a milestone of 850 properties by the end of 2027, positioning it among the worlds largest hospitality groups.
Accor, a global leader in hospitality, has announced a landmark signing to introduce its flagship premium brand, Pullman, to the heart of Tokyo’s upscale Ginza district. The hotel is set to open in late 2027, offering a blend of modern comfort, immersive design, and pioneering experiences tailored to both business and leisure travellers.
The 150-key Radisson Resort Anyer is tucked away on a peaceful private shoreline and is set to introduce modern hospitality within the tropical ambiance of Indonesia when it opens in 2027. Radisson Hotel Group has announced plans to open a new beachfront Radisson Resort, situated in the charming coastal town of Anyer, Indonesia.
Scheduled to open in of 2026 Garner Etawah and with 2027 opening, Garner Kathua will be developed in partnership with Madan Infradevelopers Pvt Ltd and Rudraksh Nakshatra Hotel Pvt Ltd, respectively.
Minor Hotels, a global hospitality leader with over 550 hotels, resorts and residences in 56 countries, has announced plans to launch its Avani Hotels & Resorts lifestyle brand in Singapore, marking the group’s entry into the country.
trillion by 2027. Business travel is booming. According to the GBTA’s Business Travel Index Outlook report, business travel spending is projected to reach $1.4 trillion this year and climb to $1.8
SH Hotels & Resorts, the sustainable hotel brand management company founded by hospitality visionary Barry Sternlicht, today announced plans to unveil 1 Hotel & Homes San Miguel de Allende. Set to open in 2027, the property is poised to redefine luxury and sustainability in the heart of historic Mexico.
Set to open in 2027, Montage Punta Mita will feature 145 guestrooms and 62 Montage Residences and Pendry Punta Mita will feature 125 guestrooms and 32 Pendry Residences.
Accor, a world-leading hospitality group, in partnership with Erth Real Estate Company, today announced that it will open three new hotels in Riyadh, Kingdom of Saudi Arabia, as part of a new master planned development project.
Accor, a global leader in hospitality, continues its strong growth trajectory in Singapore with the signing of two new-build properties with three hotel brands set to open by 2027 with its long-standing partners, Fragrance Group Limited and Global Premium Hotels Limited, both owned by Koh Wee Meng.
Having celebrated its 40th anniversary in 2023, the company is now embarking on a sustainable strategy that will introduce its unique style of family-centric hospitality to multiple new markets, as it strives to become one of the planet’s top 100 hotel operators by 2027.
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