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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Consumers crave convenience.

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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. billion in 2021 and the meal delivery market is expected to reach more than 192 million users by 2029.

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MRM Research Roundup: Coronavirus Stats and More

Modern Restaurant Management

Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.

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MRM Research Roundup: Halloween-2019 Edition

Modern Restaurant Management

Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , Customer Experience Rankings. Order for Pickup Stats.