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Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customerexperience and open the door to more profit. Consumers crave convenience.
As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. billion in 2021 and the meal delivery market is expected to reach more than 192 million users by 2029.
Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customerexperience.
Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customerexperience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , CustomerExperience Rankings. Order for Pickup Stats.
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