2029 Customer Experience Purchasing 
Modern Restaurant Management
MARCH 16, 2020
Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.
Modern Restaurant Management
OCTOBER 31, 2019
Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S. For the full industry outlook, click here , Customer Experience Rankings. Order for Pickup Stats.
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