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While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. Nearly one-third of consumers stated that tailored deals enhance their commitment to a particular restaurant. "While technology has the potential to enhance the dining experience, the research shows that AI integration isn&
By Ming-Tai Huh Running a restaurant ishard.Even harder still is when operators are coping with reduced consumer spending, persistent inflation, and rising food costs. According to Squares newFuture of Commercereport, 62 per cent of Canadian consumers are cutting back on dining out, yet nearly 69 per cent of restaurant operators plan to increase prices to […] The post Four ways restaurants can innovate and experiment to grow appeared first on Restobiz.
Jennifer Ashcraft admits the first thing that attracted her about Capriotti’s was its name, but it was the food that has made her stay and become the first franchisee in Alabama. “It was something I had never heard of before, and, after the name caught my eye, I really liked the concept of a sandwich shop.” Exceeding expectations, the location generated more than $1 million in just seven months.
While Greener by Default has worked with Sodexo on increasing plant-based offerings since 2022, the program will now be rolled out to all of Sodexos U.S. hospital sites.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Four Points by Sheraton, part of Marriott Bonvoys (www.Marriott.com) global portfolio of over 30 brands, today announced the opening Four Points by Sheraton Dakar Diamniadio, marking the brands debut in Senegal. Whether travellers are visiting Dakars smart city district of Diamniado for work or fun, the hotel caters to their needs with its approachable design, stylish comfort and all the brands popular extras.Located in the new Sports City complex and just 20 minutes from Blaise Diagne Internati
CFS Brands has made several leadership updates, including the following: Doug Paulsen has become vice president-integration. Paulsen’s leadership has been key to CFS Brands’ growth, driving strategic acquisitions and market expansion. He continues to lead the integration of Elite Global Solutions, Winco and G.E.T. (The Foodware Group), Araven and Mercer Culinary.
As the foodservice industry continues to evolve, the popularity of restaurant kiosks has certainly grown, but many have yet to fully embrace this trend. 2025 brings a new wave of consumers looking for convenience, personalization, and elevated service that some would argue is enhanced with automated ordering. And while the struggle with labour shortages and […] The post Can restaurant kiosks benefit your business?
As the foodservice industry continues to evolve, the popularity of restaurant kiosks has certainly grown, but many have yet to fully embrace this trend. 2025 brings a new wave of consumers looking for convenience, personalization, and elevated service that some would argue is enhanced with automated ordering. And while the struggle with labour shortages and […] The post Can restaurant kiosks benefit your business?
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.
Easy Ice announced April 1 that it closed two more acquisitions in Q1/25. Easy Ice acquired the ice machine leasing divisions of Red Rock Food Equipment and Caba Leasing—both based in Oklahoma City and operating in Oklahoma and North Texas. Red Rock Food Equipment opened in 1939 and expanded into ice machine leasing in 1978.
It’s no secret that restaurants with more than one location depend on standardization to thrive. A customer in Miami should bite into the same perfectly seasoned burger that delights diners in Seattle. Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. As chain restaurants continue to integrate new technologies into their daily operations, store-to-store standardization of these technologies is often an afterthought.
Todays consumers are busy, and they are looking for more convenience from their favourite restaurants, as the foodservice landscape continues to evolve. Digital convenience continues to be a priority for diners as their lives remain busy and time stays scarce. Studies show that 54 per cent of Canadian consumers prefer ordering food delivery through third-party […] The post Convenience is the key for off-premise diners appeared first on Restobiz.
Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%. Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty.
Whether youre installing your first commercial dishwasher, or updating one thats at the end of its service life, there are many benefits to investing in a new dishmachine for your K-12 foodservice operation. New dishmachines use less water, energy and chemicals than older models, and using a commercial dishwasher instead of a three-compartment sink can cut water use by almost 70% and labor time up to 50%.
When it comes to keeping a restaurant kitchen running smoothly, it’s important to have properly trained staff, reliable procedures and effective communication. It’s also critical to have equipment that is well cared for and cleaned correctly on a regular basis. That includes food prep equipment like mixers, food processors and slicers. Following some best practices for care and cleaning not only helps support the longevity of the equipment, but it also helps ensure staff has equipmen
In a joint effort to promote sustainable development and cultural diversity, UN Tourism and CAF Development Bank for Latin America and the Caribbean, have launched the Indigenous Tourism Challenge Latin America and the Caribbean. This initiative seeks to identify and support innovative tourism projects that highlight the richness of cultural expressions and the relationship with the environment of Indigenous peoples in the region.
The Sodexo dining team at Nazareth University in Rochester, NY, is leveraging its students' influence on social media with a new program. Student influencers on the "Sodexo Street Team" connect with campus, make multimedia to highlight dining, teach how to order with American Sign Language and more.
Elevate Food Service Group has hired Jillian Rocco as regional sales manager, southeast, covering Rhode Island and southeastern Massachusetts. Rocco has a lifelong passion for the hospitality industry and a career that spans from restaurant operations to multiunit management. Her previous roles include serving as the opening general manager and wine director at the renowned Row 34.
When you build a restaurant or renovate one, the most important part besides a business plan is designing the kitchen. The layout of a commercial kitchen is key to running the whole operation. It is important to spend time, effort, and planning on it. Even though the restaurant's front area and floor get a lot of attention, the kitchen layout is key.
T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. The third location started out as an upscale burger bar, but it just wasn’t connecting with the neighborhood so Murray recalibrated. “We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you wi
Hilton (NYSE: HLT) today announced the signing of two new hotels in the Philippines, reflecting the global hospitality companys continued ambition to expand its focused service presence in South East Asia. Hilton Garden Inn Manila Quezon City and Hilton Garden Inn Cebu Mactan also mark the debut of the award-winning Hilton Garden Inn brand in the Philippines, making it Hiltons third brand in the country and expanding its portfolio from three to five properties.
The new system will provide a self-assessment tool for operators to review their program and also offer in-person evaluations for those looking to receive formal recognition in the form of a ICAA Plate of Distinction designation.
Walkers Wine Juice LLC of Forestville, NY is recalling its pumpkin juice because it may be contaminated with "Botulism"[botulinum toxin]. The potential contamination was discovered after an inspection by New York State Department of Agriculture and Markets Food Inspectors found that the pumpkin juice pH was too high to be processed per Walkers hot fill schedule process.
Starting a catering business from home offers a unique opportunity to combine your love of food with the convenience of working from your own kitchen. It's a path that allows you to set your own hours, build a business around your passion, and cater to a diverse clientele. This guide provides a practical roadmap for aspiring home-based caterers, covering everything from essential equipment and food safety regulations to marketing strategies and financial management.
Every day, businesses face fresh challenges that highlight the urgency of building resilient supply chains. Recent trade tensions combined with foodborne hazards and avian flu impacts have only heightened the need for strong strategies and nimble tactics. It is no surprise that diversification has become the central theme of supply chain strategy. And while the logic behind diversification is sound, the implementation can be far more challenging in practice than it is on paper.
This viewpoint explores the growing scarcity of human labor in hospitality and how automation, robotics, and AI (especially agentic) may redefine the nature of service. The paper argues that human workers could evolve into a luxury feature in an increasingly automated environment by drawing on examples from art, spirituality, and emerging workplace trends.
The Society for Hospitality and Foodservice Managements annual symposium gathered operators from the corporate dining sector, targeting the most pressing challenges they face today.
Kollmorgen servo motors are now available with our fourth-generation SFD-M smart feedback device. Offered at no additional cost over Kollmorgens earlier SFD models, this encoder offers four times greater positioning accuracy and uses energy-harvesting technology to track absolute multi-turn positioning even when the system is powered off. RADFORD, VA., March 25, 2025 Kollmorgen, a global leader in motion control and automation systems, today introduced the new SFD-M (Smart Feedback Device, Multi
Opening a restaurant or revamping your current kitchen? Equipping a commercial kitchen can be a major expense, but it doesn't have to break the bank. Savvy restaurateurs know that buying used commercial kitchen equipment for sale can be a game-changer, offering substantial cost savings without compromising on quality. This guide explores the world of pre-owned kitchen equipment, offering practical tips for finding, evaluating, and purchasing the best used commercial kitchen equipment for sale to
James Beard Award-winning chef Sophia Roe debuted a five-part video series, Signature Dish, in partnership with the team at Toast. In this first episode, Roe chats with Chef Joseph (J.J) Johnson in his Harlem restaurant, Field Trip, about how running a successful restaurant and kitchen means paying attention to all the little details that make a big difference.
Are you a hotel manager contemplating your next career move? Or, are you hotel management graduate, exploring the progression opportunities in your field? Youre in the right place. The hospitality industry offers diverse career pathways for individuals with strong hospitality management skills and a passion for service excellence. This article explores potential career options following a tenure as a hotel manager, whether you aim to climb within hotel management or transition into senior corpor
Dr. Lee joins the foodservice provider after serving as Division President at Chartwells Higher Education. In her new role, she will focus on differentiated dining programming, client and dinner engagement, and growth strategies.
By Mike Pipe, Head of Global Sales and Product Management, Mettler-Toledo Safeline X-ray If x-ray inspection comes across as complicated, youll be pleased to know that it isnt and it doesnt need to be! Hopefully after reading this back-to-basics article youll understand the fundamentals of this technology. The most important thing to know is that x-ray inspection is crucial in food safety because it helps verify that your products are safe without interrupting production.
Ever walked into a restaurant supply store and felt a rush of excitement at the gleaming stainless steel, the industrial-sized appliances, and the sheer volume of everything? It's like a playground for anyone who loves to cook. But maybe you've wondered if these stores are just for professionals. Good news: many restaurant supply stores are open to the public, offering everyone access to high-quality equipment and supplies.
Restaurants must navigate an intricate web of federal and local compliance parameters, from food and workplace safety regulations, to labor laws, to environmental concerns – and when the consequences for violations are so severe, remaining compliant can feel like walking through a minefield. Non-compliance burdens restaurants with hefty fines, lawsuits, and reputational damage, and as diners become increasingly selective about where they eat, restaurants simply can’t afford the risk.
Imagine a guest planning their dream vacation. They start with a casual scroll through Instagram, saving reels of beautiful destinations. Then they search Google for unique hotels in Paris and compare options on multiple OTAs and hotel websites. Your hotel might catch their eye, but if an OTA offers a better rate or a smoother booking experience, theyll likely book there.
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