Consumers Welcome Some Restaurant Automation, Reject Others
Modern Restaurant Management
MAY 8, 2024
Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. A majority (72 percent) of consumers are already loyal users of automated technologies such as self-checkout, curbside pickup, and contactless payment. This line is often blurred.
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