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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Similarly, AI-driven thermostats will optimize indoor climates, enhancing the comfort of both staff and customers while balancing energy usage. The intelligence built into these newer technologies will become part of a broader strategy to predict, adjust, and innovate based on real-time data and enhance the customer experience.

Inventory 419
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Staffing changed during this time as well to cater to the off-premises customer experience. After COVID, people were itching to get back out and craved in-person restaurant experiences. Many restaurants started shifting to delivery services to get the food out to their loyal customers.

Staffing 418
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Everything You Need To Know About the Increasing Role of AI in Restaurants

Modern Restaurant Management

Improve Customer Experience : Repeat customers are the backbone of a restaurant business. AI in restaurants allows you to deliver better customer experiences by increasing engagement opportunities. You can use an AI to offer special deals via loyalty programs to encourage loyal customers to visit more often.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

The restaurant industry is constantly evolving, and embracing change and leveraging technology to enhance operational efficiency and the customer experience is essential. Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience.

Inventory 473
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MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent). Prepping for Turkey Day: When compared to the average Wednesday in 2023.

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Where Safety Meets Satisfaction — Tips For COVID-Era Restaurateurs to Elevate Their Customer Offerings

Modern Restaurant Management

These efforts should be made clear but not necessarily glaring or overt; customers’ very important secondary need is to enjoy the culinary arts in an environment of some normalcy. Successful restaurants will create a customer experience that features abundance and the elevated hospitality that will make the experience memorable.

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2024 Outlook: Restaurant Trends and Challenges, Part One

Modern Restaurant Management

” From serving food from hard-to-book restaurants and menu items like the latest chicken sandwich or charcuterie board taking TikTok by storm, photo-opp-worthy foods will be used as a draw to increase in-person attendance. The impact of these technological shifts is multifaceted.